HighCharts

Posted on 3 juni 2018 by RKU

Last updated: March 6, 2018

Introduction

Highsoft is committed to protecting your privacy. Any and all information collected is safeguarded according to the applicable legislation concerning personal data.

This privacy policy provides information on how we handle your privacy rights and content ownership as well as all other information that is collected when using Highcharts Cloud.

Information we collect

Highsoft is strongly committed to protecting your information and ensuring that your rights are honored. Highsoft is the custodian of the personal data you provide when using Highcharts Cloud.

When you register for Highcharts Cloud we may collect information which is offered by your openId provider (e.g. Google, Yahoo) such as your name and email address. Highsoft uses this information to be able to provide our service, for identification and authorization of users, and to be able to contact you.

Highsoft may also use collected information to inform you of other products or services available from Highsoft. Highsoft may also contact you via surveys to conduct research about your opinion of current services or of potential new services.

The information we collect is not shared with other organizations except as detailed below for the provisioning and improvement of our service, or as required by law. The data we collect will never be sold to third parties for commercial purposes.

Cookies and Beacons

Highcharts Cloud uses cookies, which is a small amount of data stored by your web browser on your computer. The cookie stores your current session and allows you to stay logged on to the service. Cookies are required to use Highcharts Cloud.

Pages on our site and any e-mails we send to our users may contain web beacons. Web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) are small electronic files that are embedded onto a web page or an email to document traffic and for website analytics without collecting any personal information, that, for example, allow us to count users who have visited webpages or opened our e-mails.

We also use Google Analytics to track usage of the Highcharts Cloud. The primary reason for this is to understand our customers and improve our service and offerings. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. We are not sharing or selling any information collected via Google Analytics. We reserve the right to use portions or aggregated numbers for marketing, presentations, though never by disclosing personal data about you without your consent. Google provides some additional privacy options described at www.google.com/policies/privacy/partners/regarding Google Analytics cookies.

Charts created with Highcharts Cloud log views through an Ajax call to our own servers. The information we gather through this view counter is limited to referer, user agent, and IP, and is used for statistics (i.e. chart view counters, and an overview of referrers).

Security

Access to your account may be authenticated by signups/logins with email/password or by signing in using your google account. Your user credentials are always safely encrypted. It is Highsoft’s intention to keep your personal information safe.

Third-Party Service Integration

To run Highcharts Cloud we use a number of third-party services, Highsoft is not responsible for the actions of these third parties, including their privacy practices and any content posted on their web sites.

In order to use Highcharts Cloud you need to register through an openID provider or oldskool email/password pairs. Hereby you allow basic user credentials send to Highcharts Cloud such as email address and username.

We use a third party vendor, Recurly, to store and process credit card transactions. Recurly adheres to the PCI Data Security Standard (PCI DSS) for Service Providers. Your email address, credit card details and billing address are passed on to Recurly and are not stored with Highsoft. Read more about Recurly here: https://recurly.com/security

Your Rights

You are entitled to review the personal data you have provided us and ensure that it is accurate and correct at all times. You are also entitled to demand that the personal data shall be deleted.

Exclusions

The privacy policy covers your personal data, but not the content you create and publish through the platform, such as charts that you embed on a public website. By posting such information, you agree that it may be viewed and used by other users or otherwise. We are not responsible for events arising from the distribution of information you choose to publicly post or share through our platform.

Our Policy Toward Children

Our services are not intended for users under the age of 13, and we do not knowingly collect or maintain information from of such individuals. We encourage parents and guardians to monitor their children’s online activities.

Legal Requirements

We might need to disclose personal data of users based on requirements by law. This might result in legal obligations or urgent needs to suspend or block an account. In such an event we will aim to notify the user that is affected by such actions.

Changes to our Privacy Policy

Highsoft will occasionally update this Privacy Policy to reflect company needs and customer feedback. Highsoft encourages you to periodically review this page to be informed of how Highsoft is protecting your information.

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