Privacy policy

Effective date: May 25th, 2018

This Privacy Statement (the “Privacy Statement”) is provided by:

Video Communication Services AS (“appear.in”/”we”)

Gate 1 no. 101, 6700 Måløy, Norway

Business organization number NO 918470573

Introduction

This policy describes what information we collect when you use appear.in’s sites, services, mobile applications, products, and content (“Services”). It also provides information about how we store, transfer, use, and delete that information, and what choices you have with respect to the information.

This policy applies to appear.in’s online video meeting tool, including the website and mobile applications, and other appear.in websites (collectively “the Websites”), as well as other interaction (e.g. customer support conversations, user surveys and interviews etc.) you may have with appear.in.

This policy applies where we are acting as a Data Controller with respect to the personal data of users of our Services; in other words, where we determine the purposes and means of the processing of that personal data. For content and data that you upload to or make available through the Service (“User Content”), you are responsible for ensuring this content is in accordance with our Terms of Service, and that the content is not violating other users’ privacy.

How we collect, process and store information

We in appear.in are committed to safeguarding the privacy of our users. Our business model is to provide a paid service to users who need additional features on top of the FREE version, and does not rely on widespread collection of general user data. We will only collect information that we need to deliver the service to you, and continue to maintain and develop the service.

appear.in may collect, store and process various kinds of data, with different legal grounds, as listed below. For the categories of data that require your consent, we will actively ask you for consent before collecting any data. You can give and revoke your consents at any time in your Settings page in https://appear.in.

The following is a list of data we collect, process or store, with the purpose and legal ground listed for each item or group of items having the same purpose and legal ground:

• User account information. Users that choose to register in appear.in, will have to provide a valid email address or phone number. The user can also choose to enter a display name and/or add a profile picture that will be used to represent them in conversations.
• Room information. To create a room in appear.in, you as a user will have to select a room name. This name will be publicly visible, and will be used by other users accessing meetings in that room. You as a user is responsible for the content you enter into a room name, and the content has to be compliant with our guidelines for Prohibited Content in Terms of Services.

The information may be used for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. This is required to deliver the Service to you as user, by taking steps, at your request, to enter into such a contract (Terms of Service) cf. GDPR art. 6 (1) b.

• Transaction information. Customers that choose to purchase a paid version of the Services provide appear.in (and our payment processors) with billing details such as credit card information, billing email, banking information, location at the time of transaction and/or a billing address.

The transaction data may be processed for the purpose of supplying the purchased services and keeping proper records of those transactions. This data may be used for the purpose of delivering the Services to you. Collecting this information is required for performing the contract we entered into with you, at your request (our Terms of Service) cf. GDPR art. 6 (1) b.Additionally, this information needs to be retained in order to comply with accounting and tax regulation cf. GDPR art. 6 (1) c.

• Usage information. When you as a user interact with the Services, we collect metadata to provide additional context about the way the Service is being used. The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our server software and our analytics tracking system.
  • Product Analytics data. appear.in logs clicks when you as a user interact with our websites or apps, when you visit a page, room or have a conversation. We will never collect or record the content in conversations.
  • Technical log data. Like most digital services, our servers automatically collect information when you access or use our Websites or Services and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited within the Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data.
  • Device information. appear.in may collect information about devices used to access the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and crash data. Whether we collect some or all of this information depends on the type of device used and its settings.
  • Location information. We receive information from you and other third-parties that helps us approximate your location. We may, for example, use a business address submitted by your employer, or an IP address received from your browser or device to determine approximate location. appear.in may also collect location information from devices in accordance with the consent process provided by your device.

The legal basis for this processing is our legitimate interests cf. GDPR art. 6 (1) f, namely using this data for the purpose of ensuring the proper administration of our website and business, analyzing the use of the website and services, monitoring and improving our website and services, improving the user experience, preventing abuse, and assisting users with support inquiries. For information about cookies and how to opt out of cookies, see our Cookie Policy.

• Customer Support Information. We may process information that you send to us, should you chose to submit a ticket to our support email. If you contact us, we may use your Account, Room, Transaction or Usage Information to respond.

Collecting this information it is required for performing the contract we entered into with you, at your request (our Terms of Service), as well as our legitimate interest of handling your requests cf. GDPR art. 6 (1) f.

• Product & Marketing communication. We may process information that you provide to us for the purpose of subscribing to our email newsletters. You can opt in to emails such as digests, newsletters, and activity notifications through your account’s “Settings > Consents” page.

The notification data may be processed for the purposes of sending you relevant product information or newsletters. The legal basis for this processing is your consent cf. GDPR art. 6 (1) a.

• Service and transactional notifications. Sometimes we’ll send you emails about your account, service changes or new policies. You can’t opt out of this type of “service or transactional” emails (unless you delete your account).

The legal grounds for collecting this information is that it is required for performing our commitment about communicating changes in plans and pricing to you in the contract we entered into with you, at your request (our Terms of Service) cf. GDPR art. 6 (1) b, and our legitimate interest of communicating important information about your account to you, cf. GDPR art. 6 (1) f.

• Correspondence information. We may process information that you choose to share with us if you participate in a focus group, contest, activity or event, apply for a job, interact with our social media accounts or otherwise communicate with appear.in

The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests cf. GDPR art. 6 (1) f, namely the proper administration of our website and business and communications with users.

How we process media (audio/video)

We will never store any media sent between participants in a room. Customers who have access to the “Recording” feature will be able to record meetings, and they are then responsible for collecting consents from all participants in the meeting prior to starting the recording. They are also responsible for storing and processing the recording in compliance with regulations after downloading it from appear.in.

Security

In the FREE version of the Service, users can use “Small meeting” mode (up to 4 participants). In “Small meeting” mode, communication between participants are primarily sent through peer-to-peer connections, where audio and video streams are sent directly between participants and do not pass through any of our servers. Video and audio transmitted in the Service is then sent directly between the participants in a room and is encrypted (DTLS-SRTP) with client-generated encryption keys. In cases where a user is behind a strict firewall or NAT, video and audio need to be relayed via a TURN server, but end-to-end encryption is still maintained.

If you have upgraded a room to PRO, you can choose to use “Large meeting” mode (up to 12 participants). Calls using “Large meeting” mode will use a dedicated server infrastructure to allow more people in conversation, and better stability. Your stream will be sent through video router servers which transmits it to the other participants in the call, and also transmits their streams to you. Streams will always be encrypted (DTLS-SRTP) in transit, but will be decrypted and re-encrypted when passing through the video routers. We operate an infrastructure of video routers distributed across the world, and you will be automatically routed to the closest one. The video router servers and all of our infrastructure adhere to strict security measures, preventing any eavesdropping or interruption of the video/audio streams.

Providing your personal data to others

We may share information about with third parties in some circumstances, including: (1) with your consent; (2) to a service provider or partner who meets our data protection standards; (3) with academic or non-profit researchers, with aggregation, anonymization, or pseudonomization; (4) when we have a good faith belief it is required by law, such as pursuant to a subpoena or other legal process; (5) to protect the vital interest of others, when we have reason to believe that doing so will prevent harm to someone or illegal activities.

Our categories of service providers and partners are:

• Hosting/infrastructure/storage providers
• Payment processors
• Analysis tools providers
• Customer Support tools providers
• Marketing and email providers
• Recruiting tools providers
• Internal communication tools providers

Business Transfers

We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.

In the case where we are involved in a merger, acquisition, bankruptcy, reorganization or sale of assets such that your information would be transferred or become subject to a different privacy policy, we will notify you.

International transfers of your personal data

In some circumstances your personal data may be transferred to countries outside the European Economic Area (EEA). You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others. For information about what types of content you as a user is responsible, see this FAQ article.

We and our other group companies have offices and facilities in Norway, Sweden, United States. The hosting facilities for Account information stored by appear.in are situated in Ireland. The hosting facilities for Usage information are situated in Ireland and the United States. Transfers to the United States will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which can be obtained from https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

Retaining and deleting personal data

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

We will retain your personal data as follows:

• Transaction information will be retained for a minimum period of 5 years following date of the transaction, and for a maximum period of 10 years following the date of the transaction.

In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:

1. Account information, Room information will be retained until you decide to delete your account or delete a room in appear.in
2. Information about you used for Product & Marketing communication will be retained as long as you have given us consent to use this information
3. The period of retention of usage information will be determined based on the need for historical data to determine statistical validity and relevance for product decisions and technical monitoring.

Regardless of the provisions above, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Changes to this policy

We can change these Terms at any time. We keep a historical record of all changes to our Terms on GitHub. If a change is material, we’ll let you know before it takes effect. By using appear.in on or after that effective date, you agree to the new Terms. If you don’t agree to them, you should delete your account before they take effect, otherwise your use of the Service and Content will be subject to the new Terms.

Managing and deleting your personal information

If you have an appear.in account, you can access, modify or export your personal information, or delete your account in Settings. If you delete your account, your information and content will be unrecoverable after that time. You may instruct us at any time not to process your personal information for marketing purposes, by adjusting your Privacy settings). We may withhold personal information that you request to the extent permitted by law.

Your rights

As an individual you are granted rights according to the applicable data protection law:

• The right to access to your personal data
• The right to rectification of your personal data
• The right to object to and restriction of our processing of your personal data
• The also right to be forgotten; erasure of your data.
• The right to data portability.

If you have provided your consent to your processing of personal data, you may also withdraw your consent at any time, on our Settings > Consent page.

The rights are not absolute, and you may read more about your rights in the EU general data protection regulation Chapter III, or at https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en

To exercise your rights or if you otherwise have any questions regarding our processing of your personal data, we encourage you to contact us as described below. However, we also notify you that you may raise complaint to a data protection authority, e.g the supervisory authority where you live or the Norwegian Data Protection Authority. You may find further information on their website: https://www.datatilsynet.no/

Data protection officer

Our data protection officer’s contact details are: Arne Gleditsch, privacy@appear.in

To learn more, visit the Privacy section in our FAQ.

For any questions about this privacy policy, please contact legal@appear.in.

Artbees Privacy Policy

Hi there! we’re Artbees Yazilim of Fulya Mahallesi, Mevlüt Pehlivan Sok. Erdoğanlar İş Merkezi No: 14 Kat5, 34394, Şişli, İstanbul, Republic of Turkeyand welcome to our privacy policy. This policy sets out how we handle your personal information if you’re an Artbees Themes user or visitor to our Sites. This Privacy Policy applies to websites, apps, events and other services operated by Artbees. It applies across artbees-themes.com, our demos websites, Artbees Support and Artbees Care. The third parties we work with (mentioned later in this document) may have their own unique privacy policy. If a particular service has its own privacy policy, then that policy — not this Privacy Policy — applies.

By signing up and using this website, you consent to the use of your personal information by Artbees as set out below. The privacy and security of our customers are very important to us. We ask that you read this Artbees Themes privacy policy carefully as it contains important information about what to expect when we collect personal information about you, how we will use your personal data, how you can instruct us if you prefer to limit the use of that information, and the procedures that we have in place to safeguard your privacy. The ‘Data Controller’ for this website is Artbees Yazilim.

How we will use the information about you

We gather this information to allow us to verify your purchase, provide you with new templates and customer support. The relevant information is then used by us, to communicate with you on any matter relating to the provision of our service in general. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may contact you by email to ask you for your feedback and comments on our goods and/or our service to you.

What personal data we collect and how we use it

• Name
  In order to use customer support, a user must have an account with a registered name and email in Artbees Themes portal.

• Email
  We may contact you by email to ask you for your feedback and comments on our goods and/or our service to you.

• IP
  We collect the IP addresses of visitors and users this website. We will use this information to improve our themes by adding language-specific features to them, providing location-specific social media posts, tutorials, promotions, as well as improving security.

• Username and Password for accessing your site when you use our Support Desk
  Artbees support agents may ask for login credentials in order to solve a technical problem. You may decline to provide this information. This information is used only for technical support purposes and not stored anywhere.

• Your ThemeForest ID and Purchase Code
  In order to verify your purchase and prevent illegal usages of our WordPress themes, we ask our users to provide their Themeforest purchase keys when they sign up to Artbees Themes portal. Providing the purchase key is mandatory to get customer support.

• Registered domain
  In order to fight piracy, we also collect the domain name on which our WordPress theme is installed.

• Your activity on Artbees Themes portal via Google Analytics
  This helps us analyse data about webpage traffic, and improve our website by tailoring it to customer needs. We only use this information for statistical analysis purposes. For this purpose, we use Google Analytics. Google Analytics generates statistical and other information about website use, by means of cookies, which are stored on users’ computers. The information generated, relating to our website, is used to create reports about the use of the website. Google will store and use this information. View Google’s privacy policy. If you would like to opt out of being tracked by Google Analytics across all websites please visit Google’s opt out page.

• Your template download activity
  We track your template download activity. This helps us understand which templates are more popular and plan accordingly.

• Newsletter and email activity
  Through Mailchimp and Mandrill, we monitor your email activity; which of our newsletters/emails campaign, you open and which of them you click. This reflects our users’ account about our newsletter and helps us to include more useful and relevant content in our emails.

• Artbees Survey activity
  Through SurveyGizmo, We survey our customers or visitors from time to time and we keep participants responses. We hold surveys to understand how satisfied our customers/visitors are about our products and services.

• Google Adwords
  We use Google Adwords Conversion tracker, which uses cookies to help us determine how many people who clicked on our Google Ads, end up contacting us through the website. This tracking cookie is set on your browser, only when you click on a Google Ad. These cookies help us increase the website’s effectiveness for our visitors. These cookies expire within 30 days, and do not contain information that can identify you personally. Please refer to the Google Advertising Privacy Notice for more information about Google Conversion Tracking and the ability to opt out.

• Google Adwords Remarketing
  We use Google AdWords Remarketing, which uses cookies to help us deliver targeted online adverts, based on past visits to our website. Google uses this information to carefully display CloudApps adverts on various third party websites across the internet. These cookies are set to expire, and do not contain information that can identify you personally. Please refer to the Google Advertising Privacy Notice for more information about the ability to opt out.

• Facebook Pixel
  We may also use a cookie to learn whether visits to our website, were as a result of someone seeing our advert on Facebook. This information is anonymous and does not specify individuals.

The third-party services we use that are collecting personal information

The following is the third party services we use that collect personal information. Next to each item the type of information collected, the means of data collecting is listed. The data they collect is subject to each service’s privacy policy which is provided for each item.

Support

• Intercom (personal data, email, usage data, other various data types according to their privacy policy, cookies)
• Freshdesk (personal data, email, usage data, other various data types according to their privacy policy, cookies)

Marketing

• Google Analytics (personal data, usage data, cookies)
• Google Adwords (personal data, usage data, cookies)
• Facebook Pixel (personal data, usage data, cookies)

Communication

• Mailchimp (personal data, email address)
• Mandrill (personal data, email address, usage data)
• Disqus (personal data, email)
• SurveyGizmo (personal data, various other data types according to their privacy policy)

Registration & Authentication

• Facebook OAuth (personal data, data, other various data types according to their privacy policy)
• Twitter OAuth (personal data, data, other various data types according to their privacy policy)

Payments

• Stripe (personal data, data, other various data types according to their privacy policy)

How we protect your information

Protecting our customers data and information is an integral part of Artbees Themes privacy policy. We have put in place the following security procedures and technical and organisational measures to safeguard your personal information: We use firewalls and browser certification technology. We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

Where we store your personal information

We store personal information on secure servers that are managed by us and our service providers in USA and Netherlands. Personal information that we store or transmit is protected by security and access controls, including username and password authentication.

How long we keep your personal information

We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations.

How you can access your personal information

You can access some of the personal information that we collect about you by logging in to your account. You also have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data. You can also close the account you have with us for any of our Sites at any time. To make an access or correction request, contact.

How to delete your personal information

If you no longer want us to use your personal information or to provide you with the Artbees services, you can hard-delete your account from your dashboard > account setting.

IMPORTANT: With hard-deleting your account, the entire information we have from you will be deleted including Themeforest verification data so you will lose access to Artbees support and templates repository. You will still be able to use artbees knowledge base.

Marketing choices regarding your personal information

Where we have your consent to do so (e.g. if you have subscribed to one of our e-mail lists: Newsletter, Product & Promotion News, Artbees Themes Blog and Beta Testers) we send you marketing communications by email. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself or via user dashboard > account setting.

Cookies and web analytics

We use cookies to recognize you and/or your device(s), authenticate you, remembering your preferences and settings, analyzing site traffic and trends, delivering and measuring the effectiveness of advertising campaigns. You also have choices about cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Sites may not work properly in your case.

How we share your information

• For corporate transactions
  We may transfer your information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.

• When required by law
  We may disclose your information if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.

• With our service providers and partners
  We use third parties to help us operate and improve our services. These third parties assist us with various tasks, including data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing and security operations.

How to contact us

You can contact us via info@artbees.net.
Our postal address is:
Fulya Mahallesi, Mevlüt Pehlivan Sok. Erdoğanlar İş Merkezi No: 14 Kat5, 34394, Şişli, İstanbul, Republic of Turkey

Articulate Privacy Policy

This Privacy Policy was last updated effective May 25, 2018.

We are Articulate Global, Inc. (“Articulate”) of 244 5th Avenue, Suite 2960, New York, NY 10001, USA. All references to “we”, “us”, or “our” shall be construed to mean Articulate.

When We Act as Controller and Processor

Articulate will be acting as the “Controller” of the personal data you provide directly to us via a “Contact Us” form, when creating an account, or via other contact methods. You are not required to provide your personal information for purposes of navigating through the public areas of our website.

If you are an employee or an authorized user of one of our customers which have entered into an agreement with us for the provision of our products or services, we will be acting as the “Processor” of your personal data transmitted by our customer. Our customer will be acting as Controller of your information. As processor, we do not own, control, or direct the use of any data provided to us by our customers which act as Controllers.

Personally Identifiable Information

“Personally Identifiable Information” (or “PII”) refers to contact information that directly or indirectly tells specifically who you are, such as your name, phone number, company name, job, email, postal address, or any other information that could be linked to you with reasonable effort. We do not collect sensitive information such as location information (GPS), racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health or data concerning a natural person’s sex life or sexual orientation.

Passively or Automatically Collected Data

Passively or automatically collected data (referred to as “Usage Data”) is collected as you use this website. We, our affiliated entities, and our marketing partners may use automated means to collect various types of information about you, your computer or other device used to access this site, its services, related Web applications, and downloadable software. This information is based on your usage of this site and may be based on your visitation to other websites. Usage Data is essentially anonymous when collected, but could be used indirectly to identify a person.

Why We Need Your Data

We need to know the PII you provide to us directly in our capacity as controller for purposes of responding to your inquiry on our Contact Us web page and other contact methods. In addition, we need to know your PII to send you emails for other specific purposes and for sharing your PII for purposes as described in the Information Sharing and Disclosure section below. We also need to know the PII of authorized users of our customers when we act in our capacity as processor for purposes of managing the authorized use of our services.

How We Collect and Use Your Data

Articulate collects PII directly from you when you make an inquiry for an email reply on our “Contact Us” web page and other contact methods, and when you request that we send you emails. Before collecting your PII, you will have the option to give or withhold your consent for our sending you emails including our use of your PII for marketing emails to promote our products or products similar to our products or services. You may withdraw your consent at any time by unsubscribing to our emails by using an opt-out link contained in every non-transactional email or by updating your marketing preferences on your account page.

Articulate uses third-party applications to add firmographic information to the data we collect from you. This data enhancement allows us to provide more helpful, personalized communication.

We collect Usage Data as described above and with “cookies”. For additional information and how to set your browser to refuse to accept “cookies”, see the “COOKIES” section below.

We may make full, unrestricted use of Usage Data for any purpose in our sole discretion, including without limitation, to customize re-marketing ads, offers and content made available to you based on your visits to and/or usage of this site or its services, and to analyze the performance of those ads, offers and content, as well as your interaction with them.

Subject to your right to opt-out, we may combine Usage Data with PII that we collect, and use the combined data to create profiles about you only for purposes of improving our products and services and your user experience with our products and services.

How Long We Keep Your Data

We will not retain your PII for longer than required. This means that we will keep your PII for any or a combination of time periods described as follows: (i) for as long as required by law, (ii) until we no longer have a valid reason for keeping it, (iii) until you request us to stop using it, or (iv) for so long as our customer for which you are an authorized user remains a customer. In addition, we retain your Personally Identifiable Information to preserve history in the E-Learning Heroes community and to provide the ongoing ability to participate. When we delete your PII from our databases, it will remain in our backup system until it cycles out.

Information Sharing and Disclosure

General Disclosure Policy. We may share and disclose your PII as described below. We may share and disclose Usage Data without restriction, including without limitation, as described below. Please contact us at privacy@articulate.com to opt out of all information sharing with a third party.

Affiliated Entities. We may provide your PII and Usage Data to any affiliated entities we may have, including our subsidiaries. Affiliated entities are entities that we legally control (by voting rights) or that control us.

Sub-Processors. We may provide access to your PII and Usage Data to our trusted sub-processors that assist us with the operation and maintenance of this site. For example, we may contract with third parties to process payments, host our servers, provide security, and provide production, fulfillment, optimization, analytics, reporting, and software maintenance and development services. In addition, our sub-processors will be given access to your information only as is reasonably necessary to provide the services for which they are contracted.

Successors. If we sell or otherwise transfer part or all of our business or assets to another organization, such as in the course of an acquisition, merger, bankruptcy or liquidation, we may transfer your PII and Usage Data. In such an event, we will require the buyer or transferee to agree to our commitments provided in this Privacy Policy.

Compelling Obligations. Except for sharing your information as described in this Information Sharing and Disclosure Section, Articulate will not disclose information about you or the contents of your communications unless compelled to do so in the good-faith belief that such action is reasonably necessary (a) to comply with the law; (b) to comply with legal process; (c) to enforce these terms and conditions; (d) to respond to claims that any content violates the rights of third parties; (e) to facilitate the terms of an acquisition of Articulate by, or merger with, another company, or (f) to protect Articulate’s interests regarding its property, including without limitation its intellectual property.

Authorized Resellers. We may share your PII and Usage Data with our authorized resellers and partners so that they can provide customers with timely, helpful information about our products and services. Our resellers are contractually obligated to abide by the Articulate privacy policy, preventing them from sharing your information with any other third parties. Several of our resellers are located in the EU; however, we have determined that our authorized resellers all have suitable safeguards to protect your information. For more information regarding our authorized resellers and their safeguards, request descriptions via our CONTACT US section below.

Marketing Partners for Purposes of Re-Marketing. We may share your information with 3rd party vendors for purposes of re-marketing. For a description of re-marketing and your opt-out rights, see the RE-MARKETING section below.

Your California Privacy Rights. Under California Law SB 27, California residents have the right to receive, once a year, information about third parties with whom we have shared information about you or your family for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to the email address provided in our contact information below and include the phrase “California Privacy Request” in the subject line, the domain name of the Web site you are inquiring about, along with your name, address and email address. We will respond to you within thirty days of receiving such a request.

Privacy Policy

Effective starting: May 25, 2018 (view archived versions)

Key Changes

What this policy covers

Your privacy is important to us, and so is being transparent about how we collect, use, and share information about you. This policy is intended to help you understand:

• What information we collect about you
• How we use information we collect 
• How we share information we collect
• How we store and secure information we collect 
• How to access and control your information 
• How we transfer information we collect internationally 
• Other important privacy information

This Privacy Policy covers the information we collect about you when you use our products or services, or otherwise interact with us (for example, by attending our events), unless a different policy is displayed.  Atlassian, we and us refers to Atlassian Pty Ltd, Atlassian, Inc. and any of our corporate affiliates.  We offer a wide range of products, including our cloud, server and data center products.  We refer to all of these products, together with our other services and websites as “Services” in this policy.

This policy also explains your choices about how we use information about you.  Your choices include how you can object to certain uses of information about you and how you can access and update certain information about you.  If you do not agree with this policy, do not access or use our Services or interact with any other aspect of our business.

Where we provide the Services under contract with an organization (for example your employer) that organization controls the information processed by the Services. For more information, please see Notice to End Users below.

What information we collect about you

We collect information about you when you provide it to us, when you use our Services, and when other sources provide it to us, as further described below.

Information you provide to us

We collect information about you when you input it into the Services or otherwise provide it directly to us.

Account and Profile Information: We collect information about you when you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the Services. For example, you provide your contact information and, in some cases, billing information when you register for the Services. You also have the option of adding a display name, profile photo, job title, and other details to your profile information to be displayed in our Services.  We keep track of your preferences when you select settings within the Services.

Content you provide through our products: The Services include the Atlassian products you use, where we collect and store content that you post, send, receive and share. This content includes any information about you that you may choose to include. Examples of content we collect and store include: the summary and description added to a JIRA issue, the pages you create in Confluence, the messages you exchange in Stride, your repositories and pull requests in Bitbucket, comments you enter in connection with an incident in Statuspage, and any feedback you provide to us.  Content also includes the files and links you upload to the Services.  If you use a server or data center version of the Services, we do not host, store, transmit, receive or collect information about you (including your content), except in limited cases, where permitted by your administrator: we collect feedback you provide directly to us through the product and; we collect content using analytics techniques that hash, filter or otherwise scrub the information to exclude information that might identify you or your organization; and we collect clickstream data about how you interact with and use features in the Services. Server and data center administrators can disable our collection of this information from the Services via the administrator settings or prevent this information from being shared with us by blocking transmission at the local network level.

Content you provide through our websites: The Services also include our websites owned or operated by us. We collect other content that you submit to these websites, which include social media or social networking websites operated by us. For example, you provide content to us when you provide feedback or when you participate in any interactive features, surveys, contests, promotions, sweepstakes, activities or events.

Information you provide through our support channels: The Services also include our customer support, where you may choose to submit information regarding a problem you are experiencing with a Service.  Whether you designate yourself as a technical contact, open a support ticket, speak to one of our representatives directly or otherwise engage with our support team, you will be asked to provide contact information, a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue.

Payment Information:  We collect certain payment and billing information when you register for certain paid Services.  For example, we ask you to designate a billing representative, including name and contact information, upon registration.  You might also provide payment information, such as payment card details, which we collect via secure payment processing services.

Information we collect automatically when you use the Services

We collect information about you when you use our Services, including browsing our websites and taking certain actions within the Services.

Your use of the Services: We keep track of certain information about you when you visit and interact with any of our Services. This information includes the features you use; the links you click on; the type, size and filenames of attachments you upload to the Services; frequently used search terms; and how you interact with others on the Services.  We also collect information about the teams and people you work with and how you work with them, like who you collaborate with and communicate with most frequently.  If you use a server or data center version of the Services, the information we collect about your use of the Services is limited to clickstream data about how you interact with and use features in the Services, in addition to content-related information described in “Content you provide thorugh our products,” above.  Server and data center administrators can disable our collection of this information from the Services via the administrator settings or prevent this information from being shared with us by blocking transmission at the local network level.

Device and Connection Information: We collect information about your computer, phone, tablet, or other devices you use to access the Services. This device information includes your connection type and settings when you install, access, update, or use our Services. We also collect information through your device about your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data. We use your IP address and/or country preference in order to approximate your location to provide you with a better Service experience.  How much of this information we collect depends on the type and settings of the device you use to access the Services.  Server and data center Service administrators can disable collection of this information via the administrator settings or prevent this information from being shared with us by blocking transmission at the local network level.

Cookies and Other Tracking Technologies: Atlassian and our third-party partners, such as our advertising and analytics partners, use cookies and other tracking technologies (e.g., web beacons, device identifiers and pixels) to provide functionality and to recognize you across different Services and devices. For more information, please see our Cookies and Tracking Notice, which includes information on how to control or opt out of these cookies and tracking technologies.

Information we receive from other sources

We receive information about you from other Service users, from third-party services, from our related companies, and from our business and channel partners.

Other users of the Services: Other users of our Services may provide information about you when they submit content through the Services.  For example, you may be mentioned in a JIRA issue opened by someone else.  We also receive your email address from other Service users when they provide it in order to invite you to the Services.  Similarly, an administrator may provide your contact information when they designate you as the billing or technical contact on your company’s account.

Other services you link to your account: We receive information about you when you or your administrator integrate or link a third-party service with our Services.  For example, if you create an account or log into the Services using your Google credentials, we receive your name and email address as permitted by your Google profile settings in order to authenticate you. You or your administrator may also integrate our Services with other services you use, such as to allow you to access, store, share and edit certain content from a third-party through our Services.  For example, you may authorize our Services to access, display and store files from a third-party document-sharing service within the Services interface.  Or you may authorize our Services to connect with a third-party calendaring service so that your meetings and connections are available to you through the Services. You may authorize our Services to sync a contact list or address book so that you can easily connect with those contacts within the Services or invite them to collaborate with you on our Services.  The information we receive when you link or integrate our Services with a third-party service depends on the settings, permissions and privacy policy controlled by that third-party service. You should always check the privacy settings and notices in these third-party services to understand what data may be disclosed to us or shared with our Services.

Atlassian Companies:  We receive information about you from companies that are owned or operated by Atlassian, in accordance with their terms and policies.

Atlassian Partners:  We work with a global network of partners who provide consulting, implementation, training and other services around our products.  Some of these partners also help us to market and promote our products, generate leads for us, and resell our products.  We receive information from these partners, such as billing information, billing and technical contact information, company name, what Atlassian products you have purchased or may be interested in, evaluation information you have provided, what events you have attended, and what country you are in.

Other Partners: We receive information about you and your activities on and off the Services from third-party partners, such as advertising and market research partners who provide us with information about your interest in and engagement with, our Services and online advertisements.

How we use information we collect

How we use the information we collect depends in part on which Services you use, how you use them, and any preferences you have communicated to us.  Below are the specific purposes for which we use the information we collect about you.

To provide the Services and personalize your experience: We use information about you to provide the Services to you, including to process transactions with you, authenticate you when you log in, provide customer support, and operate and maintain the Services.  For example, we use the name and picture you provide in your account to identify you to other Service users. Our Services also include tailored features that personalize your experience, enhance your productivity, and improve your ability to collaborate effectively with others by automatically analyzing the activities of your team to provide search results, activity feeds, notifications, connections and recommendations that are most relevant for you and your team.  For example, we may use your stated job title and activity to return search results we think are relevant to your job function.  We also use information about you to connect you with other team members seeking your subject matter expertise. We may use your email domain to infer your affiliation with a particular organization or industry to personalize the content and experience you receive on our websites. Where you use multiple Services, we combine information about you and your activities to provide an integrated experience, such as to allow you to find information from one Service while searching from another or to present relevant product information as you travel across our websites.

For research and development:  We are always looking for ways to make our Services smarter, faster, secure, integrated, and useful to you.  We use collective learnings about how people use our Services and feedback provided directly to us to troubleshoot and to identify trends, usage, activity patterns and areas for integration and improvement of the Services.  For example, to improve the @mention feature, we automatically analyze recent interactions among users and how often they @mention one another to surface the most relevant connections for users. We automatically analyze and aggregate frequently used search terms to improve the accuracy and relevance of suggested topics that auto-populate when you use the search feature.  In some cases, we apply these learnings across our Services to improve and develop similar features or to better integrate the services you use. We also test and analyze certain new features with some users before rolling the feature out to all users.

To communicate with you about the Services: We use your contact information to send transactional communications via email and within the Services, including confirming your purchases, reminding you of subscription expirations, responding to your comments, questions and requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages.  We send you email notifications when you or others interact with you on the Services, for example, when you are @mentioned on a page or ticket or when a task if assigned to you. We also provide tailored communications based on your activity and interactions with us.  For example, certain actions you take in the Services may automatically trigger a feature or third-party app suggestion within the Services that would make that task easier.  We also send you communications as you onboard to a particular Service to help you become more proficient in using that Service.  These communications are part of the Services and in most cases you cannot opt out of them.  If an opt out is available, you will find that option within the communication itself or in your account settings.

To market, promote and drive engagement with the Services: We use your contact information and information about how you use the Services to send promotional communications that may be of specific interest to you, including by email and by displaying Atlassian ads on other companies’ websites and applications, as well as on platforms like Facebook and Google.  These communications are aimed at driving engagement and maximizing what you get out of the Services, including information about new features, survey requests, newsletters, and events we think may be of interest to you.  We also communicate with you about new product offers, promotions and contests.  You can control whether you receive these communications as described below under “Opt-out of communications.”

Customer support: We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the Services.

For safety and security: We use information about you and your Service use to verify accounts and activity, to monitor suspicious or fraudulent activity and to identify violations of Service policies.

To protect our legitimate business interests and legal rights: Where required by law or where we believe it is necessary to protect our legal rights, interests and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the acquisition, merger or sale of a business.

With your consent: We use information about you where you have given us consent to do so for a specific purpose not listed above.  For example, we may publish testimonials or featured customer stories to promote the Services, with your permission.

Legal bases for processing (for EEA users):

If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable EU laws.  The legal bases depend on the Services you use and how you use them. This means we collect and use your information only where:

• We need it to provide you the Services, including to operate the Services, provide customer support and personalized features and to protect the safety and security of the Services;
• It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the Services and to protect our legal rights and interests;
• You give us consent to do so for a specific purpose; or
• We need to process your data to comply with a legal obligation.

If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place.  Where we are using your information because we or a third party (e.g. your employer) have a legitimate interest to do so, you have the right to object to that use though, in some cases, this may mean no longer using the Services.

How we share information we collect

We make collaboration tools, and we want them to work well for you.  This means sharing information through the Services and with certain third parties.  We share information we collect about you in the ways discussed below, including in connection with possible business transfers, but we are not in the business of selling information about you to advertisers or other third parties.

Sharing with other Service users 

When you use the Services, we share certain information about you with other Service users.

For collaboration: You can create content, which may contain information about you, and grant permission to others to see, share, edit, copy and download that content based on settings you or your administrator (if applicable) select.  Some of the collaboration features of the Services display some or all of your profile information to other Service users when you share or interact with specific content.  For example, when you comment on a Confluence page or Jira issue, we display your profile picture and name next to your comments so that other users with access to the page or issue understand who made the comment.  When you send a Stride message to another user, the recipient can view any information in your profile card. Similarly, when you publish a Confluence page, your name is displayed as the author of that page, and Service users with permission to view the page can view your profile information as well.  Please be aware that some aspects of the Services like Confluence pages or Bitbucket repositories can be made publicly available, meaning any content posted, including information about you, can be publicly viewed and indexed by and returned in search results of search engines.  You can confirm whether certain Service properties are publicly visible from within the Services or by contacting the relevant administrator.

Managed accounts and administrators: If you register or access the Services using an email address with a domain that is owned by your employer or organization, and such organization wishes to establish an account or site, certain information about you including your name, profile picture, contact info, content and past use of your account may become accessible to that organization’s administrator and other Service users sharing the same domain.  If you are an administrator for a particular site or group of users within the Services, we may share your contact information with current or past Service users, for the purpose of facilitating Service-related requests.

Community Forums:  Our websites offer publicly accessible blogs, forums, issue trackers, and wikis like Atlassian Community and Atlassian Developer Community. You should be aware that any information you provide on these websites – including profile information associated with the account you use to post the information – may be read, collected, and used by any member of the public who accesses these websites.  Your posts and certain profile information may remain even after you terminate your account. We urge you to consider the sensitivity of any information you input into these Services. To request removal of your information from publicly accessible websites operated by us, please contact us as provided below. In some cases, we may not be able to remove your information, in which case we will let you know if we are unable to and why.

Sharing with third parties

We share information with third parties that help us operate, provide, improve, integrate, customize, support and market our Services.

Service Providers: We work with third-party service providers to provide website and application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis and other services for us, which may require them to access or use information about you.  If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information.

Atlassian Partners: We work with third parties who provide consulting, sales, and technical services to deliver and implement customer solutions around the Services. We may share your information with these third parties in connection with their services, such as to assist with billing and collections, to provide localized support, and to provide customizations.  We may also share information with these third parties where you have agreed to that sharing.

Third Party Apps: You, your administrator or other Service users may choose to add new functionality or change the behavior of the Services by installing third party apps within the Services.  Doing so may give third-party apps access to your account and information about you like your name and email address, and any content you choose to use in connection with those apps.  If you are a technical or billing contact listed on an account, we share your details with the third-party app provider upon installation. Third-party app policies and procedures are not controlled by us, and this privacy policy does not cover how third-party apps use your information. We encourage you to review the privacy policies of third parties before connecting to or using their applications or services to learn more about their privacy and information handling practices. If you object to information about you being shared with these third parties, please uninstall the app.

Links to Third Party Sites: The Services may include links that direct you to other websites or services whose privacy practices may differ from ours. If you submit information to any of those third party sites, your information is governed by their privacy policies, not this one. We encourage you to carefully read the privacy policy of any website you visit.

Social Media Widgets: The Services may include links that direct you to other websites or services whose privacy practices may differ from ours. Your use of and any information you submit to any of those third-party sites is governed by their privacy policies, not this one.

Third-Party Widgets: Some of our Services contain widgets and social media features, such as the Twitter “tweet” button. These widgets and features collect your IP address, which page you are visiting on the Services, and may set a cookie to enable the feature to function properly. Widgets and social media features are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing it.

With your consent: We share information about you with third parties when you give us consent to do so.  For example, we often display personal testimonials of satisfied customers on our public websites. With your consent, we may post your name alongside the testimonial.

Compliance with Enforcement Requests and Applicable Laws; Enforcement of Our Rights: In exceptional circumstances, we may share information about you with a third party if we believe that sharing is reasonably necessary to (a) comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements, (b) enforce our agreements, policies and terms of service, (c) protect the security or integrity of our products and services, (d) protect Atlassian, our customers or the public from harm or illegal activities, or (e) respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person. For more information on how we respond to government requests, see our Guidelines for Law Enforcement and our Transparency Report.

Sharing with affiliated companies

We share information we collect with affiliated companies and, in some cases, with prospective affiliates.  Affiliated companies are companies owned or operated by us.  The protections of this privacy policy apply to the information we share in these circumstances.

Atlassian companies: We share information we have about you with other Atlassian corporate affiliates in order to operate and improve products and services and to offer other Atlassian affiliated services to you. This includes companies that own or operate the services listed here.

Business Transfers: We may share or transfer information we collect under this privacy policy in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on the Services if a transaction takes place, as well as any choices you may have regarding your information.

How we store and secure information we collect

Information storage and security

We use data hosting service providers in the United States and Ireland to host the information we collect, and we use technical measures to secure your data.  For more information on where we store your information, please see our Cloud hosting infrastructure page.

While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.

If you use our server or data center Services, responsibility for securing storage and access to the information you put into the Services rests with you and not Atlassian. We strongly recommend that server or data center users configure SSL to prevent interception of data transmitted over networks and to restrict access to the databases and other storage points used.

How long we keep information

How long we keep information we collect about you depends on the type of information, as described in further detail below.  After such time, we will either delete or anonymize your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.

Account information: We retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the Services.  We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services. Where we retain information for Service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Services, not to specifically analyze personal characteristics about you.

Information you share on the Services: If your account is deactivated or disabled, some of your information and the content you have provided will remain in order to allow your team members or other users to make full use of the Services.  For example, we continue to display messages you sent to the users that received them and continue to display content you provided.

Managed accounts: If the Services are made available to you through an organization (e.g., your employer), we retain your information as long as required by the administrator of your account.  For more information, see “Managed accounts and administrators” above.

Marketing information: If you have elected to receive marketing emails from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our Services, such as when you last opened an email from us or ceased using your Atlassian account.  We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

How to access and control your information

You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them and any limitations.

Your Choices:

You have the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format.  Below, we describe the tools and processes for making these requests.  You can exercise some of the choices by logging into the Services and using settings available within the Services or your account. Where the Services are administered for you by an administrator (see “Notice to End Users” below), you may need to contact your administrator to assist with your requests first.  For all other requests, you may contact us as provided in the Contact Us section below to request assistance.

Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we or your administrator are permitted by law or have compelling legitimate interests to keep.  Where you have asked us to share data with third parties, for example, by installing third-party apps, you will need to contact those third-party service providers directly to have your information deleted or otherwise restricted.  If you have unresolved concerns, you may have the right to complain to a data protection authority in the country where you live, where you work or where you feel your rights were infringed.

Access and update your information: Our Services and related documentation give you the ability to access and update certain information about you from within the Service. For example, you can access your profile information from your account and search for content containing information about you using key word searches in the Service.  You can update your profile information within your profile settings and modify content that contains information about you using the editing tools associated with that content.

Deactivate your account:  If you no longer wish to use our Services, you or your administrator may be able to deactivate your Services account. If you can deactivate your own account, that setting is available to you in your account settings. Otherwise, please contact your administrator. If you are an administrator and are unable to deactivate an account through your administrator settings, please contact Atlassian support.  Please be aware that deactivating your account does not delete your information; your information remains visible to other Service users based on your past participation within the Services.  For more information on how to delete your information, see below.

Delete your information: Our Services and related documentation give you the ability to delete certain information about you from within the Service. For example, you can remove content that contains information about you using the key word search and editing tools associated with that content, and you can remove certain profile information within your profile settings. Please note, however, that we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations.

Request that we stop using your information:  In some cases, you may ask us to stop accessing, storing, using and otherwise processing your information where you believe we don’t have the appropriate rights to do so.  For example, if you believe a Services account was created for you without your permission or you are no longer an active user, you can request that we delete your account as provided in this policy.  Where you gave us consent to use your information for a limited purpose, you can contact us to withdraw that consent, but this will not affect any processing that has already taken place at the time. You can also opt-out of our use of your information for marketing purposes by contacting us, as provided below.  When you make such requests, we may need time to investigate and facilitate your request.  If there is delay or dispute as to whether we have the right to continue using your information, we will restrict any further use of your information until the request is honored or the dispute is resolved, provided your administrator does not object (where applicable).  If you object to information about you being shared with a third-party app, please disable the app or contact your administrator to do so.

Opt out of communications: You may opt out of receiving promotional communications from us by using the unsubscribe link within each email, updating your email preferences within your Service account settings menu, or by contacting us as provided below to have your contact information removed from our promotional email list or registration database.  Even after you opt out from receiving promotional messages from us, you will continue to receive transactional messages from us regarding our Services. You can opt out of some notification messages in your account settings.

You may be able to opt out of receiving personalized advertisements from other companies who are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising. For more information about this practice and to understand your options, please visit: http://www.aboutads.info, http://optout.networkadvertising.org/ and http://www.youronlinechoices.eu.

Turn off Cookie Controls: Relevant browser-based cookie controls are described in our Cookies & Tracking Notice.

Send “Do Not Track” Signals: Some browsers have incorporated “Do Not Track” (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not yet a common understanding of how to interpret the DNT signal, our Services do not currently respond to browser DNT signals. You can use the range of other tools we provide to control data collection and use, including the ability to opt out of receiving marketing from us as described above.

Data portability: Data portability is the ability to obtain some of your information in a format you can move from one service provider to another (for instance, when you transfer your mobile phone number to another carrier).  Depending on the context, this applies to some of your information, but not to all of your information.  Should you request it, we will provide you with an electronic file of your basic account information and the information you create on the spaces you under your sole control, like your personal Bitbucket repository.

How we transfer information we collect internationally

International transfers of information we collect

We collect information globally and primarily store that information in the United States and Ireland. We transfer, process and store your information outside of your country of residence, to wherever we or our third-party service providers operate for the purpose of providing you the Services.  Whenever we transfer your information, we take steps to protect it.

International transfers within the Atlassian Companies: To facilitate our global operations, we transfer information to either Ireland or the United States and allow access to that information from countries in which the Atlassian owned or operated companies have operations for the purposes described in this policy. These countries may not have equivalent privacy and data protection laws to the laws of many of the countries where our customers and users are based. When we share information about you within and among Atlassian corporate affiliates, we make use of standard contractual data protection clauses, which have been approved by the European Commission, and we rely on the EU-U.S. and Swiss-U.S. Privacy Shield Framework to safeguard the transfer of information we collect from the European Economic Area and Switzerland. Please see our Privacy Shield notice below for more information or contact us as provided below.

International transfers to third parties: Some of the third parties described in this privacy policy, which provide services to us under contract, are based in other countries that may not have equivalent privacy and data protection laws to the country in which you reside. When we share information of customers in the European Economic Area or Switzerland, we make use of the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, European Commission-approved standard contractual data protection clauses, binding corporate rules for transfers to data processors, or other appropriate legal mechanisms to safeguard the transfer. Please see our Privacy Shield Notice below.

Privacy Shield Notice

Atlassian, Inc. and its U.S. subsidiaries (Atlassian Network Service, Inc., Dogwood Labs, Inc., and Trello, Inc.) participate in and comply with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks and the Privacy Shield Principles regarding the collection, use, and retention of information about you that is transferred from the European Union or Switzerland (as applicable) to the U.S.  We ensure that the Privacy Shield Principles apply to all information about you that is subject to this privacy policy and is received from the European Union, the European Economic Area, and Switzerland.

Under the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, we are responsible for the processing of information about you we receive from the EU and Switzerland and onward transfers to a third party acting as an agent on our behalf. We comply with the Privacy Shield Principles for such onward transfers and remain liable in accordance with the Privacy Shield Principles if third-party agents that we engage to process such information about you on our behalf do so in a manner inconsistent with the Privacy Shield Principles, unless we prove that we are not responsible for the event giving rise to the damage.

To learn more about the Privacy Shield Program, and to view Atlassian’s certification, please see here www.privacyshield.gov.

We encourage you to contact us as provided below should you have a Privacy Shield-related (or general privacy-related) complaint.  If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge).  Through this third-party dispute resolution provider, we have also committed to cooperating and complying with the information and advice provided by an informal panel of data protection authorities in the European Economic Area and/or the Swiss Federal Data Protection and Information Commissioner (as applicable) in relation to unresolved complaints (as further described in the Privacy Shield Principles). You may also contact your local data protection authority within the European Economic Area or Switzerland (as applicable) for unresolved complaints.

Under certain conditions, more fully described on the Privacy Shield website, including when other dispute resolution procedures have been exhausted, you may invoke binding arbitration.

We are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).

Other important privacy information

Notice to End Users

Many of our products are intended for use by organizations. Where the Services are made available to you through an organization (e.g. your employer), that organization is the administrator of the Services and is responsible for the accounts and/or Service sites over which it has control. If this is the case, please direct your data privacy questions to your administrator, as your use of the Services is subject to that organization’s policies. We are not responsible for the privacy or security practices of an administrator’s organization, which may be different than this policy.

Administrators are able to:

• require you to reset your account password;
• restrict, suspend or terminate your access to the Services;
• access information in and about your account;
• access or retain information stored as part of your account;
• install or uninstall third-party apps or other integrations

In some cases, administrators can also:

• restrict, suspend or terminate your account access;
• change the email address associated with your account;
• change your information, including profile information;
• restrict your ability to edit, restrict, modify or delete information

Even if the Services are not currently administered to you by an organization, if you use an email address provided by an organization (such as your work email address) to access the Services, then the owner of the domain associated with your email address (e.g. your employer) may assert administrative control over your account and use of the Services at a later date.  You will be notified if this happens.

If you do not want an administrator to be able to assert control over your account or use of the Services, use your personal email address to register for or access the Services.  If an administrator has not already asserted control over your account or access to the Services, you can update the email address associated with your account through your account settings in your profile.  Once an administrator asserts control over your account or use of the Services, you will no longer be able to change the email address associated with your account without administrator approval.

Please contact your organization or refer to your administrator’s organizational policies for more information.

Our policy towards children

The Services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact our support services.

Changes to our Privacy Policy

We may change this privacy policy from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by adding a notice on the Services homepages, login screens, or by sending you an email notification. We will also keep prior versions of this Privacy Policy in an archive for your review.  We encourage you to review our privacy policy whenever you use the Services to stay informed about our information practices and the ways you can help protect your privacy.

If you disagree with any changes to this privacy policy, you will need to stop using the Services and deactivate your account(s), as outlined above.

Contact Us

Your information is controlled by Atlassian Pty Ltd and Atlassian, Inc.  If you have questions or concerns about how your information is handled, please direct your inquiry to Atlassian Pty Ltd, which we have appointed to be responsible for facilitating such inquiries or, if you are a resident of the European Economic Area, please contact our EU Representative.

Atlassian Pty Ltd
c/o Atlassian, Inc.
1098 Harrison Street
San Francisco, CA 94103
E-Mail: privacy@atlassian.com

EU Representative:

Atlassian B.V.
c/o Atlassian, Inc.
1098 Harrison Street
San Francisco, CA 94103
E-Mail: eudatarep@atlassian.com

Effective Date May 25, 2018 (To view the prior version of our privacy statement, go here.)

SUMMARY

Welcome to Authy! As a courtesy, below is a quick summary of our privacy practices when you use the Authy desktop or mobile app. The full version can be found by scrolling down. The full version is the one that is legally controlling.

When you use our app we collect:

• Your phone number, device information, and email address.
• If you use an application that integrates our 2-factor authentication API, they will send us your phone number and email address so we can validate who you are on their behalf.
• We keep a record of your log-ins to accounts for which you use Authy for 2-factor authentication.
• We use the information we gather from you to monitor for unusual or suspicious activity in your account, to communicate with you about your account, and as additional information that can be used to validate who you are if you need to recover your account or your account has been or may be compromised.
• Websites and programs that integrate our 2-factor authentication API will be able to see information they sent us about you, your login activity to their website and program, your primary device type, and other device related information relevant to identifying unusual or suspicious activity, but they will not see any other websites or programs for which you use Authy.
• We also share your information with our third party service providers as necessary for them to provide their services to us. We may also have to share your information with third parties if required to do so by law.
• Your information will be transferred to the U.S.
• If you have questions about our data practices or information we store about you, you can email us at privacy@twilio.com.

FULL VERSION

Introduction

Authy, a Twilio service, offers a desktop and mobile app for two-step verification. The Authy apps generate one time passwords and push notifications on your desktop computer or mobile device that can be used as a part of a 2-step verification process with your Authy-compatible accounts to add another layer of security. Authy can be used as an alternative to programs such as Google Authenticator or as a provider of 2-factor authentication for applications or programs that directly integrate with Authy’s 2-factor authentication API.

Below is a summary of our practices when it comes to your personal information collected when you download and use the Authy desktop or mobile app.

If you are interested in our practices relating to personal information collected when you build an application that integrates with Authy’s API to add two-factor authentication to your application, click here.

For purposes of this notice, the words “our,” “us,” “we,” “Authy,” and “Twilio” refer to Twilio Inc. and our affiliates (which includes any person or entity that controls us, is controlled by us, or is under common control with us, such as our subsidiary, parent company, or our employees). If you are a user outside of the United States, this service is provided to you by Twilio Ireland Limited, located at 25-28 North Wall Quay, Dublin 1, Ireland. Twilio Ireland Limited is the controller of personal information processed in connection with your use of the Authy apps.

Before you submit any information on or through Authy, please carefully review this notice.

What personal information we collect, how we collect it and why

Device Information. When you download and open the Authy desktop or mobile app, we automatically collect information about the type of device you have downloaded the app on and your device identifier. We collect this to ensure we deliver the right version of the app for your device and so that we can provide appropriate follow up support as necessary.

Phone Number and Email Address. Once you open the Authy app, we ask you to provide us with a phone number to create your Authy account. We send a verification code to that phone number to be sure that the person creating the Authy account also has control over the phone number entered. After the phone number is verified, the phone number you use will be the identifier for your Authy account that allows you to add and associate additional devices to your same Authy account. The device on which you first created your Authy account is considered your “primary device.” You may also enter your email address.

If you are a user of an application or program that directly integrates with Authy’s 2-Factor Authentication API, those applications or programs collect your phone number and email address and share that information with us so we can use it to associate your account on that application or program with your Authy account that you created when you downloaded the Authy app.

If you have not downloaded the Authy app, but use an application or program that directly integrates with Authy’s 2-Factor Authentication API, when that application or program shares your phone number and email address with us, we will create an Authy account for you. We will use your phone number to communicate to you verification codes so you can log into your account on that application or program.

We collect your email address as another piece of information to validate who you are if you need to recover your account or your account has been compromised, and also to communicate notices about your account to you like suspicious logins or other activity that could be related to a compromise of your Authy account or one of your accounts in other applications or programs that integrate with the Authy 2-Factor Authentication API.

Login History and Authy Account History. When you use an Authy token to log into an account, whether the token was generated on the app or one sent to you via your phone number, we collect and keep information associated with your login activity including information like your IP address, what application or program you logged in to, that you logged in, and when. If you change your phone number or email associated with your Authy account, we will also keep a log of that. We collect this information to monitor for suspicious activity and also as another piece of information that could be used to verify your identity if your account is compromised or may be compromised.

Identity Confirmation Information. If you need to change your phone number associated with your account but are not able to access your Authy app to change your number under Settings, you can submit a request to change your phone number here. If we cannot easily confirm that you are the rightful account holder of the Authy account associated with your old number, we will ask you for your phone account information and a copy of physical identification such as a drivers’ license, national ID, or passport, which we then use to confirm your claim to the account. From time to time, if there are other situations where we need to verify that you are the rightful account holder of your Authy account, our support team may require you to provide identity information like a drivers’ license, national ID or passport.

What we use your personal information for

We use your phone number as an identifier for your Authy account. This allows you to download the Authy app onto various devices and associate those devices with your same Authy account. We may also use your phone number to send you verification codes as a second factor for authenticating a login for an application that integrates with the Authy 2-Factor Authentication API. We also use logs of any changes to your phone number to monitor for suspicious or unusual activity and as another piece of information that could be used, if necessary, to verify your identity if your account is or may be compromised.

We use your email address, and any history of email addresses associated with your Authy account, as another piece of information that could be used, if necessary, to verify your identity if your account is or may be compromised. We also use your email address to communicate notices to you about your account, such as suspicious logins or other activity that could indicate a compromise of your account. In addition, we may use your email address to send you information about other Authy and Twilio products, services, or events that you might be interested in. You can choose not to receive marketing emails from us. If you wish to stop receiving our marketing emails you may click on the unsubscribe link that will appear at the bottom of any of our marketing emails or you can contact customer support.

We use information associated with your login activity, device information, and changes to your account to monitor for unusual or suspicious activity on your account and as any other piece of information that could be used to help us verify your identity if your account is compromised or may be compromised.

In addition to using device information as described above, we also use your device information ensure proper delivery of our service and to provide and deliver support and maintenance of the Authy app.

Who we may share your personal information with

An application or program that integrates with the Authy 2-Factor API is able to access a record of the email address and phone number that it sent to Authy. It will also be able to access your primary device type and information associated with your login activity to that application or program. It may also retain this information on its own servers. We may also share other information related to your account with that application or program to help them and us detect suspicious or fraudulent activity on your account. Those applications or programs will not be able to see other accounts for which you use Authy to provide 2-factor authentication, however.

In addition, we may share your information with third parties as follows:

• Third-party service providers or consultants. We may share your personal information with third-party service providers or consultants who need access to the personal information to perform their work on our behalf, like sharing personal information with our storage provider for the purposes of storing your personal information on our behalf. These third-party service providers are limited to only accessing or using this personal information to provide services to us and must provide reasonable assurances that they will appropriately safeguard the personal information.
• Compliance with Laws. We may disclose your personal information to a third party if (i) we reasonably believe that disclosure is compelled by applicable law, regulation, legal process or a government request (including to meet national security or law enforcement requirements), (ii) to enforce our agreements and policies, (iii) to protect the security or integrity of our services and products, (iv) to protect ourselves, our other customers, or the public from harm or illegal activities, or (v) to respond to an emergency which we believe in good faith requires us to disclose personal information to assist in preventing a death or serious bodily injury. If we are required by law to disclose your personal information, we will notify you of that disclosure requirement, unless prohibited by law. Further, we object to requests that we do not believe were issued properly.
• Affiliates. We may share your personal information with our affiliates. We all will only use the personal information as described in this notice.
• Business transfers. If we go through a corporate sale, merger, reorganization, dissolution or similar event, personal information we gather from you may be part of the assets transferred or shared in connection with the due diligence for any such transaction. Any acquirer or successor may continue to use the personal information as described in this notice.
• Aggregated or de-identified information. We might also share information with third parties if that information has been de-identified or aggregated in a way that does not identify you.

If you use the Authy app when logging into a website or application that has not integrated the Authy 2-Factor API (i.e., you are using the Authy app as an alternative to Google Authenticator), the soft token you will see will be a 6 digit code. Authy does not share your information with these websites or applications.

International operations and transfers out of the EEA and Switzerland

Your personal information may be transferred to the United States, and possibly other countries where we or our service providers operate. Twilio employs appropriate safeguards for cross-border transfers of personal information, as required by applicable local law. Twilio complies with the EU-U.S. Privacy Shield Framework and the Swiss – U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. Twilio has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/. You can access our Privacy Shield Statement here.

Information from children

We do not knowingly permit children (under the age of 13 in the US or 16, if you live in the EEA) to sign up for an Authy account. If we discover that someone who is underage has signed up for an Authy account, we will take reasonable steps to promptly remove that person’s personal information from our records. If you believe that a person who is underage has signed up for an Authy account, please contact us at privacy@twilio.com.

How we secure your personal information

We use appropriate measures to protect the security of your personal information both online and offline. These measures vary based on the sensitivity of the information that we collect, process and store and the current state of technology. Please note though that no service is completely secure. So, while we strive to protect your personal information, we cannot guarantee that unauthorized access, hacking, data loss or a data breach will never occur.

There are also things you can do to add extra protection to your Authy account. First, you should password protect or activate biometrics (like Touch ID) for all devices on which you have downloaded the Authy app. This will prevent unauthorized users from accessing your Authy app. Further, you have the option of setting a protection pin for your Authy app. You can do this by going into your app and clicking on settings. In settings, you should click on “Protection Pin.” You can choose to include a Protection Pin which will require you to enter a pin number of your choosing before accessing settings and your Account Info. Depending on your device’s capabilities, you may also be able to add biometric protection. You can also choose to protect the entire app which will require you to enter your chosen Pin and/or use biometric to open the Authy app on your device. We recommend that if you have downloaded Authy onto a shared device, that you use this last option of protecting the entire app.

If you have multiple devices associated with your account and one of your devices is lost or stolen, you can remove that device from your circle of trusted devices by going into one of the other devices associated with your account, and over which you still control, and remove the lost or stolen device under Settings > Devices. If you only have a single device that is associated with your Authy account and that device is lost or stolen, you can alert us through customer service.

How we tell you about changes to our privacy practices

We may change our Privacy Notice from time to time. If we make changes, we’ll revise the “Last Updated” date at the top of this notice, and we may provide additional notice such as on the Twilio website homepage, in the app, or via the email address we have on file for you. We will comply with applicable law with respect to any changes we make to this notice, and seek your consent to any material changes if this is required by applicable law.

How to make choices about your personal information

You can make updates to your information associated with your account by going into the settings in the Authy apps. You can also make a request to change your phone number associated with your account by clicking here.

In some jurisdictions, such as the EEA, you may certain rights to make choices regarding your personal information, including accessing it, deleting it, correcting it, restricting its use, porting it, or withdrawing consent. To make a request for deletion of your Authy account, to make a request to access additional information associated with your account, or to express any other choice regarding your personal information, contact privacy@twilio.com.

If you want to remove a program or application from your Authy account that uses the Authy 2-Factor API, but you do not want to delete your entire Authy account, you should contact the provider of the program or application that you want to remove.

Promotional communications. In addition, you can choose not to receive promotional emails from us by following the unsubscribe/opt-out instructions in those emails. You can also opt-out by contacting customer support. Please note that even if you opt out of promotional communications, we may still send you non-promotional messages relating to things like updates to our terms of service or privacy notices, security alerts, and other notices relating to your access to or use of our products and services.

How to resolve disputes relating to our privacy practices

Except for residents of the European Union, if you have a dispute with us relating to our privacy practices, please contact our customer support or email us at privacy@twilio.com or contact our Customer Support. Most disputes can be resolved that way. If we can’t resolve our dispute that way, and you live in the U.S. or Canada, please see Section 17 (Agreement to Arbitrate) of our Terms of Service , which describes how disputes will be resolved between us. As described in that section, the American Arbitration Association (http://www.adr.org) will conduct the dispute resolution proceedings. Please be sure to review our Terms of Service, including Section 17, before you use any of our products and services. European residents with disputes regarding our privacy practices should refer to our Privacy Shield Statement for information on resolving such disputes.

How you contact us

You may contact via email at privacy@twilio.com. Or, you may write to us at the address listed below.

Twilio Inc.
375 Beale Street, Suite 300
San Francisco, CA 94105

Twilio Ireland Limited,
25-28 North Wall Quay,
Dublin 1, Ireland

Legal basis for processing personal information (EEA only)

If you are from the EEA, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we normally collect personal information from you only where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, or where we have your consent to do so. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person such as in the case where we request personal information from you in response to a request from law enforcement.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us by using the contact details provide in the “How you contact us” section above.

CATAWIKI PRIVACYVERKLARING

117123150.249275284

Catawiki verwerkt persoonsgegevens van Gebruikers die ons Online Platform bezoeken en gebruik maken van onze Dienst. In deze Privacy Policy informeren wij u graag over welke gegevens wij verwerken en waarom. Catawiki B.V. is de verantwoordelijke met betrekking tot de verwerking van uw persoonsgegevens. Lees deze informatie aandachtig door zodat u begrijpt hoe wij gegevens verwerken en wat uw rechten daarbij zijn.

U kunt aanvullende informatie vinden over het gebruik van Cookies in onze Cookieverklaring. Woorden die met een hoofdletter beginnen, zijn gedefinieerd in de Gebruiksvoorwaarden. Daar vindt u ook een uitgebreide omschrijving van de Dienst.

1. Wat voor soort informatie gebruikt Catawiki?

   Er zijn twee algemene categorieën van informatie die we verzamelen en / of naar vragen.

   Informatie die u ons geeft

   We verwerken gegevens die we van u ontvangen. Bijvoorbeeld wanneer u zich registreert als Gebruiker of wanneer u contact opneemt met onze klantenservice.

   Account informatie. Als u wilt kopen of verkopen op ons Online Platform, dient u een Account aan te maken. Dit doet u door een wachtwoord te kiezen en uw e-mailadres in te voeren. U kunt ook een Catawiki-account aanmaken via een sociale media-account, zoals Facebook. We zullen dan basisinformatie verkrijgen die is ontvangen en bijgehouden door dat social media-account, zoals uw e-mailadres. We ontvangen mogelijk ook informatie over uw statusupdates en de content die u heeft bekeken of op heeft geklikt met dat social media-account. U kunt deze gegevens beheren via de privacy-instellingen van de relevante social media-website.

   Profiel informatie. Om het mogelijk te maken voor ons om onze diensten aan te bieden en voor u om gebruik te maken van onze diensten, zullen wij u vragen om bepaalde informatie te verstrekken, zoals uw volledige naam, e-mailadres, telefoonnummer, adres, geboortedatum, bankrekeningnummer en, indien van toepassing, het btw-nummer en Kamer van Koophandel nummer van uw bedrijf. Deze informatie hebben wij nodig om contact met u op te nemen maar ook om ervoor te zorgen dat kavels kunnen worden verzonden of opgehaald en dat u betalingen of terugbetalingen kunt ontvangen.

   Communicatie informatie. Wanneer u contact opneemt met onze Klantenservice of wanneer zij met u contact opnemen, verzamelen wij informatie over de reden van dit contact en alle informatie die u aan ons verstrekt via de telefoon of e-mail. Dit omvat ook alle meldingen die we van anderen ontvangen over u of de door u aangeboden of gekochte kavels. Via ons Online Platform kunt u ook communiceren met andere Gebruikers. We kunnen dergelijke communicatie beoordelen, scannen of analyseren voor fraudepreventie, risicobeoordeling, onderzoek en klantenservice doeleinden.

   Verificatie informatie. Als u kavels wilt verkopen, wordt u mogelijk gevraagd om een scan of foto van een geldig legitimatiebewijs (door de overheid uitgegeven identiteitsbewijs met pasfoto). De informatie over uw bewijs van identificatie, die duidelijk ten minste uw volledige naam, geboortedatum en ID (document) nummer laat zien, is vereist door de externe betalingsverwerker, genaamd Stripe. Stipe verwerkt betalingen die via ons Online Platform gaan. Stripe is volgens financiële regelgeving verplicht om uw identiteit te verifiëren. Stripe fungeert bij het uitvoeren van de diensten als een ‘verwerker’ voor Catawiki. Als betalingsservice heeft Stripe echter ook eigen verplichtingen met betrekking tot uw persoonsgegevens. Stripe kan daarom ook worden

   beschouwd als een ‘verantwoordelijke’ met betrekking tot uw gegevens. Voor elke gegevensverwerking waarbij Stripe als verantwoordelijke wordt gezien, is het Privacybeleid van Stripe van toepassing.

   Andere informatie. We kunnen u vragen om ons feedback te geven over onze Dienst via een e-mail of online enquête. We stellen feedback zeer op prijs en verwerken alleen persoonsgegevens (zoals uw e-mailadres of User ID), die mogelijk door ons of onze serviceprovider worden verzameld voor interne analytische doeleinden om onze Diensten te verbeteren.

   Informatie die we automatisch verzamelen

   Wanneer u van ons Online Platform gebruikmaakt, verzamelen we informatie over uw activiteiten, zoals uw klikgedrag, geplaatste biedingen en informatie over uw apparaat om u de best mogelijke service te bieden.

   Gebruiksinformatie. We houden interesseprofielen, kwalificaties en kenmerken van Gebruikers bij, zodat we weten wat voor soort Gebruiker u bent, uw locatie en welke kavels u leuk vindt.

   Dergelijke informatie stelt ons in staat om te ontdekken wat u interesseert en om onze Dienst voor u te personaliseren. Op basis van uw browsegedrag kunnen we u bijvoorbeeld gerichte

   marketing-e-mails aanbieden. Als u dergelijke e-mails niet wenst te ontvangen, kunt u zich afmelden via de link in uw e-mail of door uw accountinstellingen aan te passen.

   Loggegevens. We verzamelen automatisch bepaalde informatie die door uw internetbrowser wordt verzonden wanneer u van ons Online Platform gebruikmaakt, zelfs als u geen Account heeft aangemaakt of bent ingelogd. Deze informatie omvat onder andere: details over de manier waarop u van ons Platform gebruik maakt (inclusief links voor toepassingen van derden), IP-adres, bezoektijden, hardware- en software-informatie en informatie over het apparaat dat u heeft gebruikt.

   Transactie informatie. We houden transactie- en betalingsgegevens bij met betrekking tot Koopovereenkomsten. Dit kan uitgebreider zijn dan het beknopte overzicht dat u in uw account kunt zien.

   Cookies. We gebruiken ook cookies (kleine tekstbestanden die door uw computer worden verzonden telkens wanneer u ons Online Platform bezoekt) of technieken die vergelijkbaar zijn met cookies zoals mobiele advertentie-ID-nummers op onze (mobiele) website en app. Deze technieken stellen ons onder andere in staat u te herkennen, uw taalvoorkeuren en instellingen op te slaan en uw toegang tot het Online Platform op onze website en onze app te versnellen. Meer informatie over hoe en waarom we cookies gebruiken vindt u in onze Cookieverklaring.

2. Voor welke doeleinden gebruikt Catawiki de informatie?

   Hieronder kunt u lezen voor welke doeleinden Catawiki deze informatie gebruikt.

   De levering van onze Diensten

   Wij gebruiken uw gegevens ten eerste om aan onze contractuele verplichtingen jegens u te voldoen en om ervoor te zorgen dat onze Dienst op de best mogelijke manier aan u wordt geboden. In dit verband gebruiken we uw gegevens om:

   • u in staat te stellen om van ons Online Platform gebruik te maken, inclusief de betaalfuncties
   • het Online Platform in een formaat te tonen dat overeenkomt met uw internetbrowser en het apparaat dat u gebruikt
   • klantenservice te bieden via verschillende kanalen, zoals e-mail en telefoon
   • u statusupdates, facturen en / of betalingsherinneringen te sturen per e-mail, sms, WhatsApp, of andere directe berichten of pushmeldingen
   • onze interne administratie op orde te houden

     Het bieden, personaliseren, meten en verbeteren van onze advertenties en marketing

     We willen ons Online Platform aantrekkelijk maken voor al onze Gebruikers. Daarom is het in ons (gerechtvaardigd) belang om te achterhalen waar u op klikt en wat u van onze Dienst vindt. Met deze reden verwerken we uw gegevens om:

   • suggesties (zoals interessante Kavels) en gerichte advertenties (op andere websites) op basis van uw activiteiten op ons Online Platform te tonen
   • u over over extra diensten, evenementen, aanbiedingen, promoties en voordelen te informeren
   • contact te houden via e-mail, telefoon of sms (of een andere directe berichtenservice) of voor het beantwoorden van uw vragen
   • u uit te nodigen feedback te geven over onze Dienst
   • geanonimiseerde statistische informatie op te stellen die we gebruiken voor doelgroep- en marktanalyses en voor het verbeteren van de navigatie op ons Online Platform

     Om onze Dienst- en marketingactiviteiten te optimaliseren maken we gebruik van cross-device tracking via een User-ID-nummer (User-ID) dat tijdens de registratie aan u wordt toegewezen. Deze User-ID is een unieke en aanhoudende reeks nummers die u als gebruiker van het Online Platform representeert. Cross-device tracking stelt ons in staat uw surfgedrag op meerdere apparaten die met elkaar zijn gekoppeld te volgen en deze gegevens te combineren om u gepersonaliseerde content aan te bieden op deze apparaten. Bijvoorbeeld, we kunnen u gepersonaliseerde content tonen op ons Online Platform op uw computer op basis van uw gedrag op onze mobiele applicatie. De manier waarop uw apparaten deze gegevens delen, kunt u aanpassen via de privacy- en beveiligingsinstellingen van elk afzonderlijk apparaat.

     Een vertrouwd en veilig Online Platform bieden en onderhouden

     Uiteraard is het ook in ons gerechtvaardigd belang om een vertrouwd en veilig Online Platform te bieden en te onderhouden. We kunnen uw gegevens ook verwerken en opslaan om te voldoen aan wettelijke verplichtingen. Om deze redenen verwerken wij persoonsgegevens voor het:

   • voorkomen, opsporen en tegengaan van fraude of anderszins onrechtmatig gebruik van ons Online Platform of Dienst
   • registreren, bemiddelen en oplossen van mogelijke geschillen of onregelmatigheden
   • voldoen aan onze wettelijke verplichtingen, zoals het bijhouden van gegevens en het naleven van regels in het kader van strafrechtelijke of andere onderzoeken door bevoegde autoriteiten
   • handhaven van onze Algemene Voorwaarden en ander beleidslijnen
   • gebruiken van voorspellingsmodellen, op basis waarvan we kunnen besluiten om een vorm van betalingszekerheid te vragen of om uw bod of betaling tegen te houden. We gebruiken bijvoorbeeld uw bied-, koop- of verkoopgeschiedenis en locatie om de kans te voorspellen dat een koopovereenkomst wordt geannuleerd. Op basis van de uitkomst van het model kunnen we u vragen om, als veiligheidsmaatregel, uw creditcard te verifiëren voordat u een bod uitbrengt.

3. Wanneer wordt informatie aan derden verstrekt?

   Als u kavels koopt of verkoopt

   Wanneer u Kavels koopt of verkoopt op het Online Platform, kunnen andere Gebruikers toegang krijgen tot gegevens zoals uw naam, adres en telefoonnummer, omdat dit nodig kan zijn voor het

   uitvoeren of afronden van de transactie (inclusief levering). Als u bijvoorbeeld een Koopovereenkomst sluit met een andere Gebruiker, wordt uw adres verstrekt voor het regelen van het ophalen of verzenden van Kavels. We kunnen dergelijke of andere gegevens, zoals uw e-mailadres, ook aan een Gebruiker verstrekken in geval van problemen tussen u en deze Gebruiker.

   Met uw toestemming

   We kunnen uw gegevens ook aan anderen verstrekken als u daarmee heeft ingestemd. Bijvoorbeeld wanneer een andere Gebruiker u direct terug wilt betalen. In die situaties vragen we om uw toestemming om uw financiële gegevens met die Gebruiker te delen.

   Wanneer bepaalde diensten worden aangeboden door externe serviceproviders

   We kunnen ook verwerkers inschakelen. Dit zijn derden die diensten voor ons uitvoeren en in dat kader ook persoonsgegevens verwerken. Verwerkers kunnen ons bijvoorbeeld betalings-, advertentie-, klant- of verkoop ondersteunende diensten bieden, ons ondersteunen bij het verzenden van e-mails of het analyseren van feedback en ons helpen bij het beveiligen van het Online Platform tegen fraude.

   Verwerkers hebben de plicht tot geheimhouding en mogen de specifieke gegevens alleen gebruiken voor het leveren van diensten aan ons op onze instructies.

   Voor een veilige betaling gebruiken we Stripe als externe betalingsdienst. We gebruiken Stripe om de meeste betalingen aan ons en aan andere gebruikers te verwerken. In dat geval worden uw betalingsgegevens, zoals uw naam, bankrekeningnummer, geboortedatum en, indien van toepassing, Kamer van Koophandel en btw-identificatienummer via een versleutelde verbinding naar Stripe verzonden. Stripe gebruikt en verwerkt dergelijke informatie in overeenstemming met het Privacybeleid van Stripe.

   Derden aan wie wij uw gegevens verstrekken kunnen zich buiten de Europese Economische Ruimte bevinden of zij kunnen servers gebruiken die zich buiten de Europese Economische Ruimte bevinden. Het beschermingsniveau kan in die landen lager zijn dan in de Europese Economische Ruimte. In dergelijke gevallen en waar nodig zullen wij ervoor zorgen dat er een wettelijke basis is voor een dergelijke overdracht en dat een adequate bescherming van uw gegevens wordt geboden, zoals vereist door de toepasselijke wetgeving, bijvoorbeeld door standaardovereenkomsten te gebruiken die zijn goedgekeurd door relevante autoriteiten en door het gebruik te vereisen van andere geschikte technische en organisatorische informatiebeveiligingsmaatregelen.

   We gebruiken ook derden om u banners van Catawiki op andere websites te laten zien. Deze partijen gebruiken cookies om u inhoud te tonen die u interesseert. Zie onze Cookieverklaring. Verder kunt u op ons Online Platform knoppen vinden van Pinterest, Instagram of andere sociale platforms. Wanneer u hierop klikt, kan het relevante platform deze activiteit registreren om uw ervaring op het sociale platform te verbeteren.

   Wanneer we (wettelijk) verplicht zijn of voor de handhaving van onze Algemene Voorwaarden We kunnen uw gegevens ook bekendmaken aan derden:

   • als wij ons daartoe verplicht voelen, bijvoorbeeld in geval van geschillen of als uw Gebruikersmateriaal kennelijk onrechtmatig is
   • om te voldoen aan wettelijke verplichtingen, zoals gerechtelijke bevelen
   • om samen te werken met autoriteiten zoals de politie of belastingautoriteiten
   • om de Algemene Voorwaarden van Catawiki te handhaven

4. Hoe beveiligen we uw informatie en hoe lang bewaren we de informatie?

   We nemen beveiliging van uw gegevens serieus en hebben beveiligingsprocedures en technische beperkingen om uw gegevens te beschermen tegen ongeoorloofde toegang, vernietiging of wijziging. Naast de beveiligingsmaatregelen aan onze kant, zoals de versleuteling van uw gegevens, raden we u aan om zorgvuldig een wachtwoord te selecteren en ervoor te zorgen dat uw inloggegevens geheim blijven.

   We bewaren uw persoonsgegevens voor zo lang deze nodig zijn voor het doel waarvoor ze zijn verzameld of gebruikt worden, tenzij een langere bewaartermijn vereist of toegestaan is volgens de wet. Na de betreffende periode, zullen wij uw informatie verwijderen of anonimiseren.

5. Hoe kunt u uw informatie beheren?

   U kunt de informatie die aan uw Account is gekoppeld, aanpassen door naar uw accountinstellingen te gaan.

   Indien u wilt weten welke gegevens wij van u hebben, kunt u ons vragen u een overzicht te verstrekken. Ook kunt u ons vragen uw persoonsgegevens te verwijderen. U kunt dit doen door een e-mail te sturen naar privacy@catawiki.com. Geef in het onderwerp aan of het om een toegang- of

   verwijderingsverzoek gaat. Hierdoor kunnen we u sneller helpen. Houd er rekening mee dat Catawiki u om aanvullende informatie kan vragen om uw identiteit te bepalen, zoals een kopie van uw identiteitsbewijs. Bovendien willen we u laten weten dat we bepaalde informatie mogelijk moeten bewaren om te voldoen aan de nationale wet- of regelgeving (bijvoorbeeld om te voldoen aan toepasselijke belastingwetgeving), om fraude te voorkomen en te bestrijden, om eventuele geschillen op te lossen en om onze Algemene Voorwaarden te handhaven. Bovendien kunt u in bepaalde gevallen bezwaar maken tegen bepaalde verwerkingen of ons vragen om bepaalde verwerkingen tijdelijk stop te zetten.

   Wanneer u ons toestemming heeft gegeven voor bepaald gebruik van uw gegevens door ons, bijvoorbeeld voor het verzenden van marketing e-mails, kunt u eenvoudig uw toestemming intrekken. U kunt dit doen via uw Account of door op ‘afmelden’ in een e-mail te klikken.

6. Wat moet u doen in het geval van privacyschending?

   Als u denkt dat we uw rechten hebben geschonden, verzoeken wij u vriendelijk om ons hiervan op de hoogte te stellen door een e-mail te sturen naar privacy@catawiki.nl. Dit stelt ons in staat om de situatie zo snel mogelijk te onderzoeken. U kunt ook een klacht indienen bij de relevante nationale toezichthoudende autoriteit.

7. Kan dit privacybeleid worden gewijzigd?

   Catawiki is te allen tijde gerechtigd dit Privacybeleid te wijzigen of aan te vullen door een gewijzigde Privacybeleid op het Online Platform te publiceren. Het meest actuele Privacybeleid is te vinden op het Online Platform. Indien een wijziging of aanvulling uw rechten of verplichtingen op significante wijze beïnvloedt, zullen wij uw hiervan door middel van een e-mail op de hoogte brengen. De Engelse versie van ons Privacybeleid is de originele versie, alle andere andere talen zijn slechts vertalingen. In geval van tegenstrijdigheden, zal de Engelse versie voorrang hebben.

8. Contact

Als u vragen heeft over dit Privacybeleid, kunt u op elk moment contact met ons opnemen via de volgende contactgegevens:

Catawiki B.V. Overcingellaan 5

9401 LA Assen Nederland

E – privacy@catawiki.com T – +31 85 2080 260

PRIVACYVERKLARING VAN CHEAPTICKETS.NL

Dit is de privacyverklaring van Cheaptickets.nl. In deze privacyverklaring leggen wij uit hoe wij jouw persoonsgegevens verzamelen en gebruiken.

Voor het laatst bijgewerkt: mei 2018

1. Wanneer is deze privacyverklaring van toepassing?

2. Wie is verantwoordelijk voor je gegevens?

3. Welke gegevens verzamelen wij en hoe?

4. Hoe gebruiken wij je gegevens?

5. Welke derden hebben toegang tot je gegevens?

6. Hoe beveiligen wij je gegevens en hoe lang bewaren wij deze?

7. Hoe kan je je wettelijke rechten uitoefenen?

1. Wanneer is deze privacyverklaring van toepassing?

   Deze privacyverklaring is van toepassing op alle persoonsgegevens die wij verzamelen, gebruiken, delen en opslaan over jou wanneer je een vliegticket bij ons boekt, onze website bezoekt of wanneer je contact met ons hebt.

   Onze website bevat links naar websites van derden. Deze privacyverklaring is niet van toepassing op het verzamelen van gegevens via de genoemde websites en wij zijn daar ook niet verantwoordelijk voor. Zie het privacybeleid van de desbetreffende website (indien aanwezig) voor meer informatie.

   Deze privacyverklaring is voor het laatst gewijzigd in mei 2018 en vervangt alle eerdere versies. Wij kunnen deze privacyverklaring van tijd tot tijd wijzigen en je over eventuele wijzigingen informeren door de gewijzigde verklaring op deze website te publiceren en je te informeren per e-mail voordat deze wijzigingen van kracht worden.

2. Wie is verantwoordelijk voor je gegevens?

   CheapTickets.nl zoekt al vele jaren de meest voordelige vliegtickets voor jou. We vergelijken vliegtickets van meer dan 800 luchtvaartmaatschappijen van meer dan 9000 bestemmingen wereldwijd. Zoek op een gemakkelijke manier je tickets, vergelijk de prijzen en boek jouw vlucht. Een hotel of huurauto bij je vliegticket? Ga voor meer informatie naar onze website

   CheapTickets.nl is een merknaam van Travix. Travix is het grootste, Nederlandse online reisbureau met vijf onafhankelijke websites: CheapTickets.nl, Vliegwinkel, BudgetAir, Flugladen en Vayama. Ga voor meer informatie naar de website van Travix.

   Travix Nederland B.V., gevestigd aan de Piet Heinkade 55 in Amsterdam, is verantwoordelijk voor het verzamelen en gebruiken van jouw persoonsgegevens zoals nader beschreven in deze privacyverklaring. Als je vragen, opmerkingen of klachten hebt over het gebruik van je persoonsgegevens door Travix, neem dan contact op met onze klantenservice.

3. Welke gegevens verzamelen wij en hoe?

   We verzamelen vijf categorieën persoonsgegevens van en over jou: (1) naam en contactgegevens, (2) boekingsgegevens, (3) gegevens die we vastleggen als je contact hebt met onze klantenservice, (4) gegevens die we vastleggen wanneer je onze website bezoekt of nieuwsbrief leest en (5) social- mediagegevens.

   1. Naam en contactgegevens

      Dit zijn de gegevens die zelf invoert als je een vliegticket boekt, zoals je voor- en achternaam, geboortedatum, adres en woonplaats en je telefoonnummer en e-mailadres.

      Wanneer je een Mijn Reis-account aanmaakt, dan registreren we je inloggegevens en andere informatie die je invoert of wijzigt in je account.

      Als je zakelijk reist, dan kun je tijdens het boeken je bedrijfsnaam invoeren.

      Als je met iemand anders reist, verzamelen we ook een deel van de in deze paragraaf beschreven gegevens van je medereizigers.

   2. Boekingsgegevens

      Boekingsgegevens zijn de gegevens over het vliegticket dat je bij ons hebt gekocht., bijvoorbeeld vluchtinformatie (vluchtdatum, bestemming, prijs, etc.), gegevens over het hotel dat je hebt geboekt (aantal nachten, type kamer, prijs etc.) of de auto die je hebt gehuurd (type auto, prijs etc.). We leggen ook vast welke eventuele extra diensten je hebt gekocht, zoals een vliegticketgarantie, reisverzekering, servicepakket, extra bagage of een parkeerplek op Schiphol.

      Om een vliegticket te kunnen boeken hebben we voor bepaalde bestemmingen je paspoortnummer nodig. Je kunt ook klantnummers van derden invoeren (zoals je frequent flyer nummer) als je in aanmerking wilt komen voor de hieraan verbonden privileges of andere voordelen. Met jouw toestemming slaan we deze nummers en je reisvoorkeuren (bijvoorbeeld of je privé of zakelijk reist en wat je favoriete luchthaven is) op in je Mijn Reis-account.

      Wanneer je een vliegticket hebt besteld, word je doorgeleid naar de betaalomgeving om je bestelling af te ronden. Om de betaling te voltooien moet je jouw betaalgegevens in te vullen, bijvoorbeeld een bankrekening- of creditcardnummer.

      Via onze website kun je aangeven of je speciale bagage mee wilt nemen op je vlucht, bijvoorbeeld medische bagage of een rolstoel. Deze gegevens worden op grond van privacywetgeving beschouwd als gevoelig, omdat ze betrekking hebben op je gezondheid. Door het invoeren van deze types gegevens ga je ermee akkoord, dat wij deze gegevens verzamelen, gebruiken en met derden voor de in paragraaf 4 beschreven doelen.

   3. Gegevens die we verzamelen als je contact hebt met onze klantenservice

      Wanneer je via e-mail, WhatsApp, social media of telefonisch contact hebt met onze klantenservice, dan leggen we deze contactmomenten vast in onze systemen. Wij kunnen telefoongesprekken opnemen met het oog op trainingsdoeleinden of om fraude te voorkomen of te bestrijden.

   4. Gegevens die we verzamelen wanneer je onze website gebruikt of onze nieuwsbrief leest

      Wanneer je onze website bezoekt, registreren we onder meer je IP-adres, browsertype en surfgedrag. We registreren bijvoorbeeld of je zoekt naar Europese bestemmingen of juist daarbuiten. We verzamelen deze informatie ook via cookies, scripts, pixel tags en vergelijkbare technologieën. Zie ons cookiestatement voor meer informatie. Als je een nieuwsbrief van ons ontvangt, leggen wij vast wanneer je deze nieuwsbrief opent of wanneer je op een link klikt.

   5. Social-mediagegevens

      Afhankelijk van de instellingen van jouw social network kunnen wij informatie ontvangen van de aanbieder van de genoemde dienst. Als je bijvoorbeeld een Mijn Reis-account aanmaakt via je Facebook- of Google- account, dan kunnen we een deel van jouw publieke social-mediaprofiel ontvangen, inclusief je gebruikersnaam, profielfoto, “likes” en vrienden. Ook wanneer je met ons communiceert via onze social- mediapagina’s (bijvoorbeeld als je een opmerking plaatst, een foto uploadt of op de “like” knop klikt) kunnen wij deze gegevens ontvangen. Zie het privacybeleid van je social-media-aanbieder voor meer informatie over de persoonsgegevens die wij ontvangen en hoe je jouw instellingen kunt wijzigen.

      We verzamelen bovenstaande gegevens op drie manieren: (1) we leggen de gegevens vast die je zelf invoert als je een vliegticket boekt, een Mijn Reis account aanmaakt of contact hebt met onze klantenservice, (2) we leggen automatisch gegevens vast wanneer je op onze website surft, een nieuwsbrief opent of als je via social media met ons communiceert en (3) we ontvangen gegevens over jou van Travix groepsmaatschappijen, social-medianetwerken en onze partners, bijvoorbeeld Booking.com.

4. Hoe gebruiken wij je gegevens?

   CheapTickets.nl gebruikt jouw gegevens voor vier doeleinden: (1) voor het leveren van onze diensten en om contact met je te onderhouden, (2) voor onderzoek om onze diensten te verbeteren, (3) voor direct marketing gebaseerd op jouw voorkeuren en gedrag en (4) voor onze administratie en het voldoen aan wet- en regelgeving.

   1. Voor het leveren van onze diensten en om contact met je te onderhouden

      Als je een vliegticket boekt, gebruiken we daarvoor de in paragraaf 3 beschreven gegevens. Jouw naam, paspoortnummer en andere persoonsgegevens gebruiken we bijvoorbeeld om het e-ticket af te geven en je hotel of auto te reserveren. Je frequent-flyernummer geven we door aan je luchtvaartmaatschappij, zodat zij gespaarde punten kunnen boeken op je account.

      Jouw medische gegevens (zoals een aangevraagde rolstoel) verstrekken we alleen aan de luchtvaartmaatschappij, zodat zij jou de gevraagde zorg kunnen geven. We gebruiken deze gegevens niet voor andere doeleinden.

      Wij gebruiken jouw contactgegevens om met je te kunnen communiceren. Denk hierbij bijvoorbeeld aan het versturen van je e-ticket of om je per mail te waarschuwen dat je kunt inchecken bij je luchtvaartmaatschappij. We gebruiken jouw contactgegevens ook om je vragen te beantwoorden als je contact hebt met onze klantenservice.

      Wij gebruiken jouw betaalgegevens voor het afhandelen van je betaling. Onze fraudeafdeling controleert samen met onze betaalprovider of er sprake is van een frauduleuze boeking waarbij bijvoorbeeld gebruik wordt gemaakt van een gestolen of geblokkeerde creditcard.

   2. Voor onderzoek om onze diensten te verbeteren

      Wij doen onderzoek naar trends met betrekking tot de manier waarop bezoekers en klanten gebruik maken van onze diensten, website, klantenservice en social media. We doen dit om inzicht te krijgen in het gedrag en de voorkeuren van onze bezoekers en klanten, zodat we daarmee onze diensten, de content op onze website en onze klantenservice kunnen verbeteren. We gebruiken deze inzichten ook om nieuwe diensten te ontwikkelen.

      Voor dit onderzoek gebruiken we automatische tools waarmee we de in paragraaf 3 beschreven gegevens analyseren, met inbegrip van je boekingsgegevens, extra diensten die je hebt gekocht en informatie over jou (zoals geslacht en je woonplaats). Namen, e-mailadressen of andere informatie die herleid kunnen worden tot specifieke personen worden niet geanalyseerd, aangezien wij alleen geïnteresseerd zijn in algemene trends. Ook maken we geen gebruik van bijzondere gegevens. Wij kunnen de geanalyseerde gegevens ook combineren met gegevens die wij verzamelen met cookies en vergelijkbare technologieën wanneer u onze website bezoekt of informatie die wij van groepsmaatschappijen of uit andere bronnen ontvangen.

   3. Voor direct marketing gebaseerd op jouw voorkeuren en gedrag

      We gebruiken jouw gegevens om je nieuwsbrieven, aanbiedingen of andere promotionele berichten te sturen. Wij doen dit via e-mail en andere digitale kanalen, zoals apps en social media.

      Om deze berichten te kunnen aanpassen aan jouw voorkeuren en gedrag analyseren en combineren wij je gegevens. We gebruiken hiervoor automatische tools die jouw gegevens die opgeslagen zijn in ons datamanagementplatform analyseren. Hiervoor gebruiken wij je boekingsgegevens, informatie over extra diensten die je hebt gekocht en informatie over jou (zoals geslacht, woonplaats en jouw vluchtvoorkeuren). We analyseren en combineren niet alleen naar de gegevens die je zelf hebt ingevoerd, maar ook gegevens die we verzamelen via cookies, scripts, pixel tags en soortgelijke technologieën (zie ons cookiestatement voor meer informatie), social media en als je contact hebt met onze klantenservice.

      In onze e-mails kunnen wij gepersonaliseerde aanbiedingen van Travix en onze partners met betrekking tot onze diensten en producten opnemen. Zo kunnen wij aanbiedingen opnemen voor onze eigen extra diensten (extra bagage of een verzekering) of voor autohuurdiensten en hotels die door derden worden aangeboden. Wij stemmen deze aanbiedingen af op jouw interesses.

      We gebruiken Custom Audiences van Facebook, DoubleClick en andere netwerken om je advertenties van CheapTickets.nl te laten zien wanneer het genoemde netwerk of een aangesloten website wordt bezocht. Daartoe kunnen we je e-mailadres of een andere identificerend gegeven aan (bijvoorbeeld) Facebook sturen, zodat deze kan controleren of je een Facebookaccount hebt. Om onze doelgroep te bepalen kunnen wij je boekingsgegevens gebruiken. Als je niet wilt dat we jouw e-mailadres gebruiken voor Custom Audiences, neem dan contact op met onze klantenservice. Zie de website van jouw social network voor meer informatie over Custom Audiences. Mogelijk heb je ook toestemming gegeven voor het ontvangen van gepersonaliseerde advertenties op je Facebooktijdlijn of andere social media via ons

      cookiebeleid. Zie ons cookiebeleid hoe je je toestemming kunt intrekken.

      Wij verwerken je persoonsgegevens zoals beschreven in deze paragraaf voor ons gerechtvaardigd belang en de belangen van derden om je relevante updates en aanbiedingen te kunnen sturen. Je kunt je te allen tijde afmelden voor het ontvangen van nieuwsbrieven, aanbiedingen of andere promotionele berichten door te klikken op de afmeldlink in de e-mail of door je voorkeuren voor nieuwsbrieven aan te passen in je Mijn Reis-account of door contact op te nemen met onze klantenservice.

      Als je je afmeldt, ontvang je nog steeds onze servicemails (zoals je boekingsbevestiging en e-ticket). Je kunt te allen tijde bezwaar maken tegen het gebruik van je persoonsgegevens voor direct- marketingdoeleinden (zie paragraaf 7).

   4. Voor onze administratie en voor het voldoen aan wet- en regelgeving

      Wij gebruiken je persoonsgegevens voor interne, administratieve doeleinden, zoals onze administratie en om te voldoen aan onze wettelijke en fiscale verplichtingen.

      We verzamelen en gebruiken jouw persoonsgegevens om onze diensten aan je te kunnen leveren, om onze wettelijke verplichtingen na te komen, voor de behartiging van ons gerechtvaardigd belang of de belangen van een derde of met jouw toestemming, bijvoorbeeld in situaties waarin wij je medische gegevens gebruiken.

      Als je je toestemming intrekt of als je niet die gegevens verstrekt die we nodig hebben om de overeenkomst met jou uit te voeren of om te kunnen voldoen aan onze wettelijke verplichtingen, dan kun je mogelijk geen of alleen beperkt gebruik maken van onze diensten.

      Wanneer we je gegevens verwerken voor ons gerechtvaardigd belang of de belangen van een derde, dan hebben wij deze belangen afgewogen tegen jouw privacybelangen. Indien van toepassing zullen wij maatregelen treffen om je privacybelangen te beschermen en onterechte schade te voorkomen. Onder ons gerechtvaardigd belang vallen bijvoorbeeld beveiligings- en veiligheidsdoeleinden of het leveren van betere diensten en aanbiedingen. Zie hierboven de doeleinden waarvoor wij je persoonsgegevens verwerken voor meer informatie over deze belangen. Meer informatie over deze afweging is op verzoek beschikbaar.

      Wanneer wij je persoonsgegevens verwerken voor ons gerechtvaardigd belang of de belangen van een derde heb je te allen tijde het recht bezwaar te maken om redenen die verband houden met jouw specifieke situatie (zie paragraaf 7).

   5. Welke derden hebben toegang tot je gegevens?

      Wij kunnen jouw gegevens uitwisselen met of beschikbaar stellen aan derden in het kader van de volgende drie doeleinden: (1) met partners voor het uitvoeren van jouw boekingen, (2) met onze groepsmaatschappijen en merken voor ondersteunende diensten, statistisch onderzoek en direct marketing en (3) met onze leveranciers die ondersteunende diensten verlenen. Uitsluitend wanneer Travix hiertoe wettelijk verplicht is, verstrekken we je gegevens aan toezichthouders, fiscale autoriteiten en opsporingsinstanties.

      1. Uitvoeren boekingen

         We verstrekken jouw gegevens aan partners die direct betrokken zijn bij jouw boeking. We verstrekken jouw gegevens bijvoorbeeld aan luchtvaartmaatschappijen en andere dienstverleners die betrokken zijn bij de uitvoering van jouw vlucht. Als je hebt gekozen voor een reis- of annuleringsverzekering, verstrekken we jouw gegevens aan de verzekeraar. Als je een parkeerplaats reserveert, hotel boekt of auto huurt, verstrekken we je gegevens aan de desbetreffende aanbieders.

      2. Ondersteunende diensten binnen de groep, onderzoek en direct marketing

         Voor het leveren van onze diensten maken wij gebruik van ondersteunende diensten die worden geleverd door maatschappijen binnen de Travixgroep. Zo hebben wij call centers in India en op Curaçao, zodat wij je op elk moment klantenservice kunnen bieden. Deze groepsmaatschappijen hebben toegang tot jouw gegevens als dat nodig is voor hun bedrijfsuitoefening. Jouw gegevens zijn beschikbaar voor Travix Nederland B.V. en worden gebruikt in het kader van CheapTickets.nl en andere merken van Travix zoals Vliegwinkel en BudgetAir. Jouw gegevens worden binnen deze merken gebruikt voor onderzoek en direct marketing (zie paragraaf 4). Als je bijvoorbeeld een vliegticket boekt bij CheapTickets.nl dan zorgen we ervoor, dat je geen direct marketing ontvangt van Vliegwinkel.

      3. Inschakeling ondersteunende diensten

         Voor het leveren van onze diensten maken we gebruik van derden, zoals IT-leveranciers, marketingbureaus, online advertentiebedrijven, creditcardmaatschappijen, betaalproviders, dienstverleners op het gebied van de fraudebestrijding en online boekingen. Met deze derden sluiten we overeenkomsten waarin onder meer wordt bepaald dat zij vertrouwelijk met jouw gegevens zullen omgaan en deze gegevens adequaat zullen beveiligen.

         Onze groepsmaatschappijen, partners en dienstverleners zijn gevestigd in de Europese Unie, maar ook daarbuiten. Als zo’n partij toegang heeft tot jouw gegevens dan creëert dit een internationale doorgifte van persoonsgegevens. Denk bijvoorbeeld aan een Aziatische luchtvaartmaatschappij die jouw gegevens van ons ontvangt in het kader van een geboekte vlucht. Travix verstrekt onder meer gegevens aan groepsmaatschappijen, partners en dienstverleners in India, Singapore, de Verenigde Staten en Rusland. De regelgeving in deze landen voorziet niet altijd in hetzelfde niveau van bescherming van persoonsgegevens als de regelgeving in Nederland. Waar nodig heeft CheapTickets.nl passende maatregelen getroffen om te voldoen aan de eisen die de geldende privacyregelgeving stelt aan de internationale doorgifte van persoonsgegevens.

         Zo sluiten we bijvoorbeeld zogeheten Europese Modelovereenkomsten voor de doorgifte van persoonsgegevens met onze groepsmaatschappijen en dienstverleners (zie artikel 46 GDPR/AVG). We kunnen ook persoonsgegevens verstrekken aan ontvangers die in de VS zijn gevestigd als zij een geldige EU-US Privacy Shield certificering hebben (artikel 45 GDPR/AVG). In sommige gevallen kunnen wij je uitdrukkelijke toestemming vragen voor de doorgifte van persoonsgegevens buiten de Europese Unie (artikel 49 GDPR/AVG). Als je een kopie wilt ontvangen van deze (contractuele) waarborgen, neem dan contact op met onze klantenservice.

   6. Hoe beveiligen wij je gegevens en hoe lang bewaren wij deze?

      CheapTickets.nl heeft technische en organisatorische beveiligingsmaatregelen getroffen om jouw gegevens te beschermen tegen verlies of onrechtmatig gebruik, zoals onbevoegde inzage van gegevens. We houden in dit opzicht rekening met de stand van de techniek en de kosten van de implementatie, zodat we een passend beveiligingsniveau kunnen garanderen met het oog op de risico’s die de verwerking en de aard van de te beschermen gegevens met zich meebrengen.

      We bewaren jouw gegevens zolang dat nodig is om de doeleinden te realiseren zoals die in deze privacyverklaring zijn beschreven, maar in het algemeen niet langer dan 2 jaar na je laatste interactie met ons, tenzij voor zover dat noodzakelijk is om aan onze wettelijke verplichtingen te voldoen of ten behoeve van potentiële geschillen. Wanneer we gegevens niet langer nodig hebben, vernietigen we

      deze gegevens of we anonimiseren ze, zodat ze niet meer naar jou terug geleid kunnen worden.

   7. Hoe kan ik mijn wettelijke rechten uitoefenen?

      Je kunt contact opnemen met onze klantenservice om de rechten uit te oefenen die je zijn toegekend op grond van toepasselijke wetgeving inzake gegevensbescherming, waaronder (1) het recht van toegang tot je gegevens, (2) deze te corrigeren, (3) deze te verwijderen, (4) de verwerking van je gegevens te beperken, (5) het recht van dataportabiliteit en (6) het recht bezwaar te maken tegen verwerking. Houd er rekening mee, dat we soms meer informatie nodig hebben om jouw identiteit te kunnen verifiëren. Meer informatie

      1. Recht van toegang

         Je kunt ons vragen of wij al dan niet je persoonsgegevens verwerken en als dat zo is, je toegang te geven tot die gegevens in de vorm van een kopie. Wanneer wij voldoen aan een toegangsverzoek zullen wij je ook aanvullende informatie verstrekken, zoals de doeleinden van de verwerking, de categorieën betrokken persoonsgegevens en eventuele andere informatie die je nodig hebt om de essentie van dit recht te kunnen uitoefenen.

      2. Recht van rectificatie

         Je hebt het recht je gegevens te laten corrigeren ingeval deze onnauwkeurig of onvolledig zijn. Op verzoek corrigeren wij onjuiste persoonsgegevens over jou en, rekening houdend met de doeleinden van de verwerking, vullen wij onvolledige persoonsgegevens aan, wat kan bestaan uit het verstrekken van een aanvullende verklaring. Ook via jouw Mijn Reis-account kun je inzage krijgen in je gegevens en je kunt die gegevens altijd zelf inzien of corrigeren.

      3. Recht van verwijdering

         Je hebt ook het recht je persoonsgegevens te laten verwijderen, wat betekent dat wij je gegevens wissen en waar mogelijk worden gewist door een eventuele andere beheerder aan wie je gegevens eerder door ons bekend zijn gemaakt. Verwijdering van je persoonsgegevens vindt uitsluitend plaats in bepaalde gevallen die zijn beschreven in de wet en die worden opgesomd in artikel 17 van de GDPR/AVG. Dit omvat situaties waarin je persoonsgegevens niet langer noodzakelijk zijn in verband met de aanvankelijke doeleinden waarvoor zij werden verwerkt alsmede in situaties waarin zij onrechtmatig werden verwerkt. Vanwege de wijze waarop wij bepaalde diensten onderhouden, kan het enige tijd duren voordat back-upkopieën zijn gewist.

      4. Recht van beperking van verwerking

         Je hebt het recht van beperking van de verwerking van jouw persoonsgegevens, wat inhoudt dat wij de verwerking van jouw gegevens voor een bepaalde periode opschorten. De omstandigheden die aanleiding kunnen zijn voor dit recht omvatten situaties waarin de juistheid van je persoonsgegevens werd betwist, maar waarbij wij enige tijd nodig hebben om de (on)juistheid ervan te verifiëren. Dit recht belet ons niet uw persoonsgegevens opgeslagen te houden. Wij zullen je informeren voordat de beperking wordt opgeheven.

      5. Recht van dataportabiliteit

         Je recht van dataportabiliteit houdt in dat je ons kunt vragen om je persoonsgegevens op een gestructureerde, veelgebruikte en machineleesbare vorm te verstrekken en waar technisch mogelijk deze gegevens rechtstreeks naar een ander beheerder door te geven. Op verzoek en waar technisch mogelijk zullen wij je persoonsgegevens direct naar de andere beheerder doorzenden.

      6. Recht van bezwaar

Je hebt ook het recht bezwaar te maken tegen de verwerking van je persoonsgegevens, wat inhoudt dat je ons kunt vragen je persoonsgegevens niet langer te verwerken. Dit geldt alleen in geval dat de reden ‘gerechtvaardigd belang’ (waaronder profilering) de wettige basis voor verwerking vormt (zie paragraaf 4).

Je kunt op elk moment en zonder kosten bezwaar maken tegen direct-marketingdoeleinden indien je persoonsgegevens voor dergelijke doeleinden worden verwerkt, waaronder profileringsdoeleinden voor zover deze verband houden met dergelijke direct marketing. Je kunt dit recht te allen tijde uitoefenen door het intrekken van je eerder gegeven toestemming door de instructies in de desbetreffende marketingcommunicatie te volgen. Als je dit recht uitoefent, zullen wij je persoonsgegevens niet langer voor zulke doeleinden verwerken.

Er kunnen situaties zijn waarin wij het recht hebben je rechten zoals beschreven in deze paragraaf af te wijzen of te beperken. In elk geval zullen wij zorgvuldig beoordelen wanneer zo’n uitsluiting van toepassing is en je hierover informeren.

Zo kunnen wij je verzoek om toegang afwijzen wanneer het noodzakelijk is de rechten en vrijheden van andere personen te beschermen of weigeren je persoonsgegevens te wissen als het verwerken van dergelijke gegevens noodzakelijk is om te voldoen aan wettelijke verplichtingen. Het recht van dataportabiliteit bijvoorbeeld geldt niet wanneer de persoonsgegevens niet door jou waren verstrekt of wanneer wij de gegevens niet op basis van jouw toestemming of voor de uitvoering van een overeenkomst verwerken.

Als je vragen, opmerkingen of klachten hebt met betrekking tot deze privacyverklaring, neem dan contact met ons op. Als je met onopgeloste vragen blijft zitten, heb je ook het recht een klacht in te dienen bij de Autoriteit Persoonsgegevens.

GDPR FAQ

What personal data does Codecademy collect and store, and for what purposes?

Codecademy collects the following data:

1. Mandatory data – Codecademy collects your First Name, Email address, IP Address. This data is used in communications, user tracking, advertising, marketing and to derive product insights.
2. Optional data – Codecademy also allows you to enter your gender, a username, avatar photo, and links to your github, facebook, twitter, and personal websites. This data is optional and not used in any automated processing or profiling.

Where can I find a list of Codecademy’s subprocessors?

Here is a non-exclusive list of our subprocessors and what they are used for. This list is subject to change as our business evolves.

May I opt out of Codecademy Communications?

Yes. We retain basic user contact information to communicate with our customers and their users about product and security updates, relevant marketing, training and events. Codecademy users may opt-out of communications here.

Where does Codecademy host customer data?

Looker-hosted instances are hosted in the Amazon Web Services cloud. By default, Codecademy hosts in the Ohio and Virginia (US) regions.

How Can I Edit my Codecademy Data?

You can edit your data at any time from your profile page here.

How long does Codecademy retain Customer Data? Will Codecademy delete customer data when requests?

Codecademy maintains all customer data until we mark users as “non-active” or a customer deletes their own account. User can delete their own accounts and data here.

How Can I download my Codecademy Data?

Our customer support team will be happy to help you here. You can reach them via this form.

How to Contact Us

If you have any questions about this Privacy Policy or the Service, please contact us at legal@codecademy.com.

Codecademy, Inc.
575 Broadway, 5th Floor
New York City, NY 10012

Changes to Our Privacy Policy

Codecademy may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically. When we change the policy in a material manner we will let you know and update the ‘last modified’ date at the bottom of this page.

This privacy policy was last modified on May 25th, 2018.

DZone.com Privacy Policy

DZone is committed to protecting your privacy. This Privacy Policy applies to the web site at dzone.com and all other affiliated sites and services (collectively, the “Site”). We are providing this Privacy Policy to inform you of our policies and procedures regarding the collection, use, and disclosure of personal information that we collect and receive from you in connection with the Site.

This Privacy Policy does not apply to: (1) activities that occur offline; or (2) to information we collect outside of the Sites, including through any AnswerHub-powered site or the www.dzonesoftware.com website provided by DZone.

The Site is made available free of charge only because advertisers and sponsors on the Site cover the costs associated with hosting and operating the Site. As further described below, by clicking on advertisements on the Site and taking advantage of sponsored content on the Site, you consent to the delivery of the personal information gathered by DZone to DZone’s advertisers and sponsors.

Collection of Personal Data

When inquiring about use of or subscribing to or otherwise using the Site, you may provide certain personally identifiable information necessary for use of the Site and for communicating with you. The data collected includes information about you that can be used to contact or identify you, and information related to your use or potential use of Site (collectively, “Personal Information”). Personal Information that we collect may include without limitation name, email address, organization, job title, and phone number.

Within our Site, if you interact with other users, the Site may share additional information with such other users. The additional information you share by participating in these types of communications is your choice and responsibility and the privacy of such information cannot be guaranteed. Similarly, information you share through messaging within our Site is solely your responsibility.

We will maintain your personal data so long as your account is active.

Use of Cookies and Tracking Technologies

We use cookies as part of the Site to store your viewing preferences on the Site and, at your choosing, to store your login information so that once you have logged in you do not need to repeat the login process.

We also use session ID cookies to make it easier for you to navigate our Site. A session ID cookie expires when you close your browser. If you reject cookies, you may still use our Site, but your ability to use some areas of our Site will be limited.

We also may use pixel tags, web beacons and other similar technologies to improve our understanding of site traffic, visitor behavior, and response to promotional campaigns, as a supplement to our server logs and other methods of traffic and response measurement. Pixel tags are sometimes used in conjunction with small Javascript-based applications, which are also for the purpose of traffic measurement. We may also implement pixel tags provided by other companies, for the same purpose. The information we obtain in this manner enables us to customize the Site and to measure the overall effectiveness of the Site’s content, programming and other activities. DZone uses Google Analytics to measure site traffic, visitor behavior, and to improve delivery of services. To understand the information shared with Google, how it is processed, and how you can control the information collected by Google on DZone, visit https://policies.google.com/technologies/partner-sites.

In addition to personal information, certain anonymous information about your visit is automatically captured when you visit the Site. This information includes the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site, occasional geographic data, and the Internet address of the Web site from which you linked directly to our site. We also may use your IP address to determine the organization that you are affiliated with. This anonymous information is used to help improve the Site, analyze trends, and administer the Site.

We may monitor your interactions with the Site, such as what pages you visit, what content you review, and what comments you make, and maintain this information with your Site profile.

Use and Disclosure of Information

We do not sell, rent, use or share your personal information with others except as indicated in this Privacy Policy.

We may use your Personal Information to:

• provide the Site and associated content and services,
• complete information for you including your name, signature, and profile picture when you post content to the Site,
• support and maintain the Site,
• improve and update the Site,
• communicate information to you that you have requested,
• for our marketing, research and development purposes, and
• for other purposes specified in this Privacy Policy or at the time information is requested from you.

Comments or questions sent to us using email or other messaging tools will be shared with our staff that is most likely to be able to address your concerns. We may archive your messages once we have provided you with a response. If we find your personal question valuable to community discussion, we reserve the right to post your question on the Site, after using reasonable efforts to remove any names or personal identification. Please note that email communications will not necessarily be secure; accordingly, you should not include sensitive information in email correspondence with us.

DZone may aggregate your information with other users’ information to determine and distribute aggregated statistics and information about the Site and its use and users. This aggregated information will not identify any specific user.

DZone may disclose your Personal Information to sponsors of content (such as white papers, product downloads, reference guides, and other content) and to advertisers on the Site when you download or otherwise access such content, or view or click on such advertisements.

DZone may also disclose your Personal Information to selected outside firms for marketing purposes. These firms are required to target their offers carefully. You may modify your account to withdraw your consent to receive offers that are not tied to your specific actions in clicking on advertisements or downloading sponsored content.

DZone may also disclose Personal Information:

• when we have your permission to do so; or
• to companies who work for DZone to provide one or more parts of the Site or that provide related administrative functions (such as support Sites and analytics). These third parties may have access to your personal information; if they do, this access is only so that they may perform these tasks on our behalf and they are obligated not to disclose or use it for any other purpose; or
• when we believe in good faith that disclosure is reasonably necessary to (1) comply with a legal process or law, or to respond to a subpoena, court order, or government request for information, (2) enforce Terms of Service and/or other agreements between you and DZone, (3) respond to claims that any content on the Site violates the rights of third parties, or that otherwise arise from your use of the Site, or (4) protect the rights, property, or personal safety of DZone, its users, or the public.
• when required or permitted to do so by law for public safety. Disclosures may be made to protect you from a serious threat to your health or safety or to protect the health or safety of another person.

Your Rights

You may withdraw your consent for disclosure of your Personal Information to sponsors of third-party content by providing notice to DZone at the address or email address noted below. If you withdraw your consent, your account will either be suspended or removed, or you will be restricted from downloading such content.

You have the right to access and edit, update or delete your personal information by logging onto the Site and accessing your account information. You may contact us with any questions or if you need assistance in updating or deleting your personal information.

You can ask us for a copy of your personal data in machine readable form.

Third Parties and Links

This Privacy Policy applies only to our Site. We may provide links to other information and sites that we believe may be of interest to our users. Their sites may collect or request personally identifiable information from you. You should review the privacy policy of these sites before providing such information, as these sites are not covered by our Privacy Policy. We cannot guarantee the standards of sites to which we link or be responsible for the contents, or privacy practices and policies, of these and other third-party sites. We encourage you to read the privacy policy of every site you visit.

Our Site may include social media features, including the Facebook Like button and widgets, such as the “share this” button or interactive mini-programs that run on our Site. These features may collect your IP address, where you are using our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features and widgets are governed by the privacy policy of the company that created the feature.

Access to Account

If you are a registered user of the Site, you can change your account information through your user profile page. You may need to supply certain information so that we can try to verify that you have authority to modify this information.

Opt-Out

You may opt-out of receiving certain marketing communications from us, by emailing us at privacy@dzone.com. In addition, all marketing e-mails from DZone will provide you with the opportunity to unsubscribe from future marketing mailings. Even if you opt out of such mailings, however, we reserve the right to send you e-mail and other communications to disclose maintenance and other Site-related issues.

Legal Requirements

We intend to protect your privacy to the fullest extent possible as described in this policy while also fulfilling our responsibility to uphold all applicable laws and regulations. Due to potential legal requirements and other possible circumstances, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed or accessed in ways not otherwise described in this policy. We may be compelled under law to disclose information to government or third parties under certain circumstances or third parties may unlawfully intercept or access transmissions or private communications. Further, we can, and you hereby authorize us to, disclose any information to law enforcement or other government officials that we, in our sole discretion, believe necessary or appropriate in compliance with the law and/or government requests.

United States

The Site is hosted in the United States. If you are accessing the Site from outside the United States, please be advised that through your continued use of the Site, which is governed by U.S. law and this Privacy Policy, you are transferring your personal information to the United States and you consent to that transfer. The United States may not have the same data protection laws as your country. However, to the extent that Regulation (EU) 2016/679, the General Data Protection Regulation (“GDPR”) applies to you, DZone will comply with GDPR.

Security Measures

We have implemented reasonable and industry standard security measures on the Site to help protect against the loss, misuse and alteration of the personal information under our control. Additionally, we take reasonable steps to ensure that our third party business partners, including our hosting partners, provide sufficient protection for personal information. We will take reasonable efforts to maintain Personal Information in the area (e.g., country or continent) as specified by our Customer. We will promptly make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal data.

You acknowledge that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and that we cannot guarantee absolute security. If you have any questions about security on our Site, you may contact us.

Privacy of Children

Children under age 16 are not permitted to use the Site. We will not knowingly collect personally identifiable information on the Site from children under 16. If we become aware that a user of the Site is under the age 16 and has provided us with Personal Information, we may delete such information from our files and may deactivate the related account.

In the Event of Merger, Sale or Bankruptcy

In the event that all or part of DZone is acquired by or merged with a third party entity, DZone may transfer or assign the personally identifiable information held by DZone as part of such merger, acquisition, or other change of control. In the unlikely event of DZone’s bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, DZone may not be able to control how personal information is treated, transferred, or used.

Changes to this Privacy Policy

This policy may be revised by us from time to time. By using this Site you agree that we have a right to change our policy without prior notification. The revised policy will appear on our Site with the date of last revision. Your continued use of the Site following such revisions will be conclusively deemed acceptance of any changes to these Terms.

If you have any questions or complaints regarding this Privacy Policy, please email us or write to:
DZone, Inc.
150 Preston Executive, Suite 201
Cary, NC 27513 USA
privacy@dzone.com

If you believe you have not received an appropriate response from us regarding your question or complaint, you may contact the applicable supervisory authority below based on your residence:

• EU Data Protection Authorities (DPAs)
• Swiss Federal Data Protection and Information Commissioner (FDPIC)

Last Revised: May 2018

Privacyverklaring EASY Noise Control B.V.

Via onze webwinkel worden privacygevoelige gegevens oftewel persoonsgegevens verwerkt. EASY Noise Control B.V. acht een zorgvuldige omgang met persoonsgegevens van groot belang. Persoonlijke gegevens worden door ons dan ook zorgvuldig verwerkt en beveiligd.

Bij onze verwerking houden wij ons aan de eisen die de privacywetgeving stelt. Dat betekent onder andere dat:

• wij duidelijk vermelden met welke doeleinden wij persoonsgegevens verwerken. Dat doen wij via deze privacyverklaring;
• wij onze verzameling van persoonsgegevens beperken tot alleen de persoonsgegevens die nodig zijn voor legitieme doeleinden;
• wij u eerst vragen om uitdrukkelijke toestemming om uw persoonsgegevens te verwerken in gevallen waarin uw toestemming is vereist;
• wij passende beveiligingsmaatregelen nemen om uw persoonsgegevens te beschermen en dat ook eisen van partijen die in onze opdracht persoonsgegevens verwerken;
• wij uw recht respecteren om uw persoonsgegevens op uw aanvraag ter inzage te bieden, te corrigeren of te verwijderen.

EASY Noise Control B.V. is de verantwoordelijke voor de gegevensverwerking. In deze privacyverklaring leggen wij uit welke persoonsgegevens wij verzamelen en gebruiken en met welk doel. Wij raden u aan deze zorgvuldig te lezen.

Deze privacyverklaring is voor het laatst aangepast op 01-12-2017 00:00:00.

Gebruik van persoonsgegevens
Bij het gebruiken van onze webwinkel verkrijgen wij bepaalde gegevens van u. Dat kunnen persoonsgegevens zijn. Wij bewaren en gebruiken uitsluitend de persoonsgegevens die rechtstreeks door u worden opgegeven, in het kader van de door u gevraagde dienst, of waarvan bij opgave duidelijk is dat ze aan ons worden verstrekt om te verwerken.

Wij gebruiken de volgende gegevens voor de in deze privacyverklaring genoemde doelen:

• NAW gegevens
• Telefoonnummer
• Factuuradres
• Emailadres
• Betalingsgegevens
  Registreren
  Bij bepaalde onderdelen van onze webwinkel moet u zich eerst registreren. Na registratie bewaren wij via de door u gekozen gebruikersnaam de door u opgegeven persoonsgegevens. Wij bewaren deze gegevens zodat u deze niet elke keer opnieuw hoeft in te vullen en zodat wij u kunnen contacteren in het kader van uitvoering van de overeenkomst.

Wij zullen de aan uw gebruikersnaam gekoppelde gegevens niet aan derden verstrekken, tenzij dat noodzakelijk is in het kader van de uitvoering van de overeenkomst die u met ons sluit of indien dit wettelijk verplicht is. In geval van een vermoeden van fraude of misbruik van onze webwinkel kunnen wij persoonsgegevens aan de bevoegde autoriteiten overhandigen.

Afhandelen bestelling
Wanneer u bij ons een bestelling plaatst, maken wij voor de afhandeling daarvan gebruik van uw persoonsgegevens. Indien dat nodig is voor een goede afhandeling kunnen wij uw persoonsgegevens ook aan derden verstrekken. Meer daarover leest u verderop in deze privacyverklaring.

Reclame
Wij kunnen u, naast de informatie op onze website, ook op de hoogte brengen van onze nieuwe producten en diensten:

• per e-mail
• via social media

Contactformulier en nieuwsbrief
Wij bieden via onze webwinkel de mogelijkheid om vragen te stellen middels een contactformulier, waarbij u gevraagd wordt diverse gegevens in te vullen om uw vraag te behandelen. U kiest zelf welke gegevens u daarbij verstrekt. De gegevens die u ons toestuurt, worden bewaard zolang als naar de aard van het formulier of de inhoud van uw e-mail nodig is voor de volledige beantwoording en afhandeling daarvan.

Wij bieden een nieuwsbrief waarmee wij geïnteresseerden willen informeren over onze producten en/of diensten. Iedere nieuwsbrief bevat een link waarmee u zich kunt afmelden. Uw e-mailadres wordt slechts met uw expliciete toestemming toegevoegd aan de lijst van abonnees.

Publicatie
Wij publiceren uw klantgegevens niet.

Verstrekking aan derden
Wij kunnen uw gegevens doorgeven aan onze partners. Deze partners zijn betrokken bij de uitvoering van de overeenkomst.
Deze partners zijn (mede) gevestigd buiten de EU.
In onze webwinkel zijn social media buttons opgenomen. Hiermee verzamelen de beheerders van deze diensten uw persoonsgegevens.

** Cookies**
Op onze webwinkel wordt gebruik gemaakt van cookies. Ook via derden die door ons zijn ingeschakeld worden cookies geplaatst.

Wanneer u onze webwinkel voor het eerst bezoekt, wordt er een mededeling getoond waarin wij u uitleggen waarom wij cookies gebruiken. Uw verder gebruik van onze webwinkel vatten wij op als toestemming voor dit gebruik van cookies.

Het staat u vrij om cookies uit te schakelen middels uw browser. Houd er wel rekening mee dat het mogelijk is dat onze website dan niet meer optimaal werkt.

Met derden die cookies plaatsen hebben wij afspraken gemaakt over het gebruik van de cookies en applicaties. Toch hebben wij geen volledige controle op wat de aanbieders van deze applicaties zelf met de cookies doen wanneer zij deze uitlezen. Voor meer informatie over deze applicaties en hoe zij met cookies omgaan, zie graag de privacyverklaringen van deze partijen (let op: deze kunnen regelmatig wijzigen).

Google Analytics
Wij gebruiken Google Analytics om bij te houden hoe bezoekers onze webwinkel gebruiken. Wij hebben een bewerkersovereenkomst met Google gesloten om afspraken te maken over de omgang met onze data. Verder hebben wij Google niet toegestaan de verkregen Analytics informatie te gebruiken voor andere Google diensten, tot slot laten wij de IP-adressen anonimiseren.

Beveiliging
Wij nemen beveiligingsmaatregelen om misbruik van en ongeautoriseerde toegang tot persoonsgegevens te beperken.

Bewaartermijnen
De hierboven beschreven persoonsgegevens worden bewaard voor zo lang als nodig om uw bestellingen af te handelen, inclusief garantie. Daarna bewaren wij gegevens nog maximaal een jaar voor de beschreven statistische doeleinden. De gegevens worden vervolgens gewist, tenzij er een wettelijke plicht is die langer bewaren vereist (zoals de fiscale bewaarplicht van zeven jaar voor betaalgegevens).

Websites van derden
Deze privacyverklaring is niet van toepassing op websites van derden die door middel van links met onze webwinkel zijn verbonden. Wij kunnen niet garanderen dat deze derden op een betrouwbare of veilige manier met uw persoonsgegevens omgaan. Wij raden u aan de privacyverklaring van deze websites te lezen alvorens van deze websites gebruik te maken.

Wijzigingen in deze privacyverklaring
Wij behouden ons het recht voor om wijzigingen aan te brengen in deze privacyverklaring. Het verdient aanbeveling om deze privacyverklaring geregeld te raadplegen, zodat u van deze wijzigingen op de hoogte bent.

Inzage en wijzigen van uw gegevens
Voor vragen over ons privacybeleid of vragen omtrent inzage en wijzigingen in (of verwijdering van) uw persoonsgegevens kunt u te allen tijde contact met ons opnemen via onderstaande gegevens.

U kunt ons ook een verzoek toesturen om deze gegevens in te zien, te wijzigen of te verwijderen. Ook kunt u een verzoek indienen om een gegevensexport op te vragen voor gegevens die wij met uw toestemming gebruiken, of gemotiveerd aangeven dat u de verwerking van persoonsgegevens door ons wil laten beperken.

Om misbruik te voorkomen kunnen wij u daarbij vragen om u adequaat te identificeren. Wanneer het gaat om inzage in persoonsgegevens gekoppeld aan een cookie, dient u een kopie van het cookie in kwestie mee te sturen. U kunt deze terug vinden in de instellingen van uw browser. Indien de gegevens niet kloppen, kunt u ons verzoeken om de gegevens te wijzigen of te laten verwijderen.

Autoriteit Persoonsgegevens
Natuurlijk helpen wij u graag verder als u klachten heeft over de verwerking van uw persoonsgegevens. Op grond van de privacywetgeving heeft u ook het recht om een klacht in te dienen bij de Autoriteit Persoonsgegevens tegen deze verwerkingen van persoonsgegevens. U kunt hiervoor contact opnemen met de Autoriteit Persoonsgegevens.

Contactgegevens
EASY Noise Control B.V.
Boteyken 363
3454 PD De Meern
info@easy-noisecontrol.nl
302270800

• explains what information from users we collect, use, disclose and maintain and how we use it.
• applies to the website and all products and services offered by Email List Verify.

We may collect information in the following ways:

• Personal identification information in a variety of ways. We may register when Users visit our site, register on this site, place an order, and respecting resources, services, features or activities made available by us on our website. Name, website and email may be asked to the users. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to fill in and supply personal identification information, but it may restrict them from engaging in several website related activities.
• Non-personal identification information. We may register it whenever Users interact with our website. The type of computer, the browser name and technical information about Users means of connection to our Website, such as the Internet service provider utilized, the operating system and other similar information may be included in non-personal identification information.
• Web browser cookies. To amplify User experience, our website may use “cookies”. User’s web browser places cookies on their hard drive disk for record-keeping purposes and to track sometimes information about them. User’s browser may be set to refuse cookies, or to alert them when cookies are being sent. If the user does so, please note that some parts of the website may not function properly.

Email List Verify may collect and use User’s personal information for the following purposes:

• To personalize user experience

  We may use information collected to understand how our Users use the services and resources provided on our website.

• To improve our Site

  We may use feedback provided by you to improve our services and products.

• To process payments

  We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with any third parties.

• To improve customer service

  Information you provide helps us respond to your customer service requests and support needs more efficiently.

• To send periodic emails

  We may use the email address to send the users information and updates in connection with their order. It may also be used to respond to their inquiries, questions, and/or other requests. If the User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. The user may unsubscribe from receiving future emails at any time by their account page.

Legal action
The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data
In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance
For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled
This Website does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Website and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

We adopt appropriate data collection, storage and processing practices and also security measures to protect against unauthorized access, disclosure, alteration or destruction of your personal information, password, username, transaction information and data stored on our Site.

Registration Information:
We implement a variety of security measures to maintain the safety of your personal information when you register for Emaillistverify.com account or supply us with data for verification purposes. All credit card information provided during sign-up is transmitted via Transport Layer Security (TLS) technology and encrypted in our Payment gateway providers’ database. This information is only accessible by those with special access rights to such systems. Anyone with this access is required to keep this information confidential. Any credit card information supplied will be kept on file in order to process future payments for BV Services rendered. Credit card information may be deleted at any time should you choose to stop using BV Services by sending a written request to account@emaillistverify.com

Data Supplied for Verification:
You may also supply data to Emaillistverify as a part of the verification process. Information about how we keep this information secure in both transit and in rest will be sent upon request. Please send an email to security@emaillistverify.com to request a copy of Emaillistverify Data Security document.

Email Communications
Emaillistverify respects your Inbox and will not abuse the email address provided during signup. Email messages will be sent to you for the following purposes:

• To more effectively respond to your customer service requests and support needs;
• To communicate changes to BV products, terms, and policies;
• To send invoices or payment notifications for BV Services rendered; or
• To provide information about changes to your account status.

Tracking Technologies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site or on our Services.
We use session ID cookies and persistent cookies on our Site and on our platform. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s ‘help’ file.
We set a persistent cookie to store your passwords so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
Technologies such as: cookies or similar technologies are used by Emaillistverify and our analytics or service providers, Google Analytics and Intercom.io. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

Behavioral Targeting
We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here or if located in the European Union click here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Social Media Widgets
Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button or interactive mini-programs that run on our website. These Features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy statement of the company providing it.

We do not sell, trade, or rent Users personal identification information to others. Generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our trusted affiliates, business partners and advertisers for the purposes outlined above may be shared.

Protecting the privacy of the very young is especially important. This is the reason why, from those we actually know are under 13, we never collect or maintain information at our website, and no part of our website is structured to attract anyone under 13.

Email List Verify has the sole discretion to update this privacy policy at any time. The updated date at the bottom of this page will be revised when we do so. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and fully agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Regarding our EU based customer, all data is being upload and processed on our EU based servers (Netherlands). Worldstream.nl P.O. Box P.O Box 223 2670 AE NAALDWIJK The Netherlands

By using this website, you signify your acceptance of this policy. If you do not agree to this policy or terms, you shall not use our website. Your continued use of this website following the posting of changes to this policy will be deemed your acceptance of those changes.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us. This document was last updated on May 23, 2018

Welcome to Envato’s Privacy Policy

1. Hi there, we’re Envato Pty Ltd (ABN 11 119 159 741) of Level 1, 121 King Street Melbourne, 3000, Australia (“Envato”) and welcome to our privacy policy. This policy sets out how we handle your personal information if you’re an Envato user or visitor to our Sites. It applies across Envato Elements, Envato Market, Envato Studio, Envato Sites, Envato Hosted and Envato Tuts+ (the “Sites”).
2. When we say ‘we’, ‘us’ or ‘Envato’ it’s because that’s who we are and we own and run the Sites.
3. If we say ‘policy’ we’re talking about this privacy policy. If we say ‘user terms’ we’re talking about the rules for using each of the Sites. The rules vary by product and each product makes them separately available and seeks consent to them separately to this policy.

The type of personal information we collect

4. We collect certain personal information about visitors and users of our Sites.
5. The most common types of information we collect include things like: user-names, member names, email addresses, IP addresses, other contact details, survey responses, blogs, photos, payment information such as payment agent details, transactional details, tax information, support queries, forum comments, content you direct us to make available on our Sites (such as item descriptions) and web analytics data. We will also collect personal information from job applications (such as, your CV, the application form itself, cover letter and interview notes).

How we collect personal information

6. We collect personal information directly when you provide it to us, automatically as you navigate through the Sites, or through other people when you use services associated with the Sites.
7. We collect your personal information when you provide it to us when you complete membership registration and buy or provide items or services on our Sites, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.

Personal information we collect about you from others

8. Although we generally collect personal information directly from you, on occasion, we also collect certain categories of personal information about you from other sources. In particular:
   1. financial and/or transaction details from payment providers located in the US, UK, and Australia in order to process a transaction;
   2. third party service providers (like Google, Facebook) who are located in the US or UK, which may provide information about you when you link, connect, or login to your account with the third party provider and they send us information such as your registration and profile from that service, this only occurs if you are using Envato Studio. The information varies and is controlled by that service provider or as authorized by you via your privacy settings at that service provider; and
   3. other third party sources/ and or partners from Australia, US or UK,  whereby we receive additional information about you (to the extent permitted by applicable law), such as demographic data or fraud detection information, and combine it with information we have about you. For example, fraud warnings from service providers like identity verification service. We also receive information about you and your activities on and off the Envato platform through partnerships, or about your experiences and interactions from our partner ad networks. We also receive information about you as a rights holder from our third party authors. For example, information in the form of a model release when your image is used in an item made available on our Sites.

How we use personal information

9. We will use your personal information:
   1. To fulfil a contract, or take steps linked to a contract: in particular, in facilitating and processing transactions that take place on the Sites, like where you purchase an item from our marketplace.
   2. Where this is necessary for purposes which are in our, or third parties, legitimate interests. These interests include:
      1. operating the Sites;
      2. providing you with services described on the Sites;
      3. verifying your identity when you sign in to any of our Sites;
      4. responding to support tickets, and helping facilitate the resolution of any disputes;
      5. updating you with operational news and information about our Sites and services e.g. to notify you about changes to our Sites, website disruptions or security updates;
      6. carrying out technical analysis to determine how to improve the Sites and services we provide;
      7. monitoring activity on the Sites, e.g. to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the Sites;
      8. managing our relationship with you, e.g. by responding to your comments or queries submitted to us on the Sites or asking for your feedback or whether you want to participate in a survey;
      9. managing our legal and operational affairs (including, managing risks relating to content and fraud matters);
      10. training Envato staff about how to best serve our user community;
      11. improving our products and services.
      12. providing general administrative and performance functions and activities; and
      13. processing your job application to Envato.
   3. Where you give us consent:
      1. providing you with marketing information about products and services which we feel may interest you; and
      2. customising our services and websites, like advertising that appear on the Site – where this involves the use of cookies or similar technologies – in order to provide a more personalised experience.
   4. For purposes which are required by law.
   5. For the purpose of responding to requests by government, a court of law, or law enforcement authorities conducting an investigation.

When we disclose your personal information

10. We will disclose personal information to the following recipients:
    1. companies that are in the Envato group which are located in Australia, Mexico and the US;
    2. authors of any items or services made available to you, so they can facilitate support and license validation, who maybe located in any of the countries our products are available in;
    3. subcontractors and service providers who assist us in connection with the ways we use personal information (as set out above), in particular: website hosting providers which are located in Australia, US and UK; technical and customer support services which are located in Australia, Canada, Philippines, Poland, Mexico, Romania, UK and the US; recruitment agencies which are located in Australia, US and Mexico; marketing and analytics services which are located in the US; security and fraud prevention services which are located in the US; subscription management services which are located in the US; payment processing services which are located in the US, UK and Australia; identification verification services located in the UK; and operational tooling services which are located in the US. Noting that our subcontractors and services providers may also transfer and access such information from  other countries in which they have operations.
    4. our professional advisers (lawyers, accountants, financial advisers etc.) which are located in Australia, UK, USA;
    5. regulators and government authorities in connection with our compliance procedures and obligations;
    6. a purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase;
    7. a third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity;
    8. a third party, in order to enforce or defend our rights, or to address financial or reputational risks;
    9. a rights holder in relation to an allegation of intellectual property  infringement or any other infringement; and
    10. other recipients where we are authorised or required by law to do so.

Where we transfer and/or store your personal information

11. We are based in Australia so your data will be processed in Australia and the US. Some of the recipients we have described in section 10 above, and to whom we disclose your personal information, are based outside Australia in places like Canada, Ireland, Philippines, Poland, Romania, UK, and the US. We do this on the basis of your consent to this policy.In order to protect your information, we take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.

How we keep your personal information secure

12. We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location in Australia, Ireland and the US. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.

How you can access your personal information

13. You can access some of the personal information that we collect about you by logging in to your account. You also have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data. You can also close the account you have with us for any of our Sites at any time. To make an access or correction request, contact our privacy champion using the contact details at the end of this policy.

Marketing Choices regarding your personal information

14. Where we have your consent to do so (e.g. if you have subscribed to one of our e-mail lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about products and services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.
15. You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Sites may not work properly in your case.

Cookies (not the type you eat!) and web analytics

16. For more information about how we use cookies, web beacons and similar technologies see our cookie policy here and for more general information on cookies, see http://www.allaboutcookies.org.
17. When you visit our Sites, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity. If you’re logged into your account some of this information could be associated with your account. We’re talking about the following kinds of details:
    1. your IP address or proxy server IP address’;
    2. the domain name you requested;
    3. the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection;
    4. the date and time of your visit to the website;
    5. the length of your session;
    6. the pages which you have accessed;
    7. the number of times you access our site within any month;
    8. the file URL you look at and information relating to it;
    9. the website which referred you to our Sites; and
    10. the operating system which your computer uses.
18. Occasionally, we will use third party advertising companies to serve ads based on prior visits to our Sites.  For example, if you visit our Sites, you may later see an add for our products and services when you visit a different Site. Read more about your options in our cookie policy.

Information about children

19. Our Sites are not suitable for children under the age of 16 years, so if you are under 16 we ask that you do not use our Sites or give us your personal information (if you are a young tech wiz, please direct your nearest responsible adult to use the Sites for you!). If you are from 16 to 18 years, you can browse the Sites but you’ll need the supervision of a parent or guardian to become a registered user. It’s the responsibility of parents or guardians to monitor their children’s use of our Sites.

Information you make public or give to others

20. If you make your personal information available to other people, we can’t control or accept responsibility for the way they will use or manage that data. There are lots of ways that you can find yourself providing information to other people, like when you post a public message on a forum thread, share information via social media, or make contact with another user (such as a third party Author) whether via our Sites or directly via email. Before making your information publicly available or giving your information to anyone else, think carefully. If giving information to another user via our Sites, ask them how they will handle your information. If you’re sharing information via another website, check the privacy policy for that site to understand its information management practices as this privacy policy will not apply.

How long we keep your personal information

21. We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with the Envato services, you can request that we erase your personal information and close your Envato account. Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

When we need to update this policy

22. We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.
23. When we do change the policy, we’ll make sure to notify you about such changes, where required. A copy of the latest version of this policy will always be available on this page.

How you can contact us

24. If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact our privacy champion in writing at PO Box 16122 Collins Street West Victoria 8007 Australia or privacy.champion@envato.com.
25. We’re really glad you made it to the end of the privacy policy, because knowing this stuff is the best way to understand how your personal information is used and how to best manage it!

If you’re a user or visitor in the European Economic Area these rights also apply to you:

1. For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”), we are a ‘data controller’ of your personal information.

How you can access your personal information

2. You are also entitled to ask us to port your personal information (i.e. to transfer in a structured, commonly used and machine-readable format, to you), to erase it, or restrict its processing. You also have rights to object to some processing that is based on our legitimate interests, such as profiling that we perform for the purposes of direct marketing, and, where we have asked for your consent to process your data, to withdraw this consent as more fully described below.
3. These rights are limited in some situations – for example, we can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.
4. Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you, or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.
5. If you have unresolved concerns you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.

Both personal information and personal data have the same meaning in the context of this Privacy Policy.

Envato Privacy Policy v3, effective date 25 May 2018

Privacy statement FD Mediagroep

FD Mediagroep B.V., haar dochtermaatschappijen en aan haar gelieerde ondernemingen (hierna: ‘wij’) verwerken persoonsgegevens. Graag informeren wij u hier duidelijk en transparant over.

In dit privacy statement beantwoorden wij de belangrijkste vragen over de verwerking van persoonsgegevens door FD Mediagroep. Daarbij geven wij voorbeelden om deze uitleg zo duidelijk mogelijk te laten zijn. Heeft u vragen over dit privacy statement? Dan leest u hier hoe u daarover contact met ons kunt opnemen.

Wij gebruiken bepaalde woorden in dit privacy statement. Hieronder leest u wat wij met een aantal van deze woorden bedoelen:

• Persoonsgegevens: gegevens die direct of indirect iets over u zeggen. Bijvoorbeeld uw naam en adres, reke- ningnummer of uw e-mailadres. Maar ook het IP-adres van uw computer of een overschrijving. Het gaat om alle gegevens die we in verband met u kunnen brengen.
• Verwerken: alles wat er met persoonsgegevens kan worden gedaan. Bijvoorbeeld het verzamelen, maar ook het opslaan, gebruiken en verwijderen van uw gegevens uit onze administratie.
• Relaties:
  1. alle natuurlijke personen en organisaties die betaalde en onbetaalde diensten van ons afnemen of in het verleden hebben afgenomen en
  2. alle natuurlijke personen en organisaties die via één van de contactkanalen (telefoon, email, briefpost, website, accountmanager) contact hebben gehad en daarbij gegevens hebben gedeeld met ons.
• Diensten: alle huidige en toekomstige elektronische dan wel digitale diensten die wij aanbieden, zoals onder meer de (mobiele) websites, eventuele webwinkels, alle digitale applicaties, digitale nieuwsvoorzieningen (zo- als e-paper en RSS-feeds) en archieven, alsmede alle events en abonnementen die wij aanbieden (zoals het dagblad en overige media die wij uitgeven), die gebruikt worden door natuurlijke personen of rechtspersonen of waar natuurlijke personen of rechtspersonen op geabonneerd zijn.
  

  Wie zijn ‘wij’?

  Wij zijn FD Mediagroep, haar dochtermaatschappijen of de aan haar gelieerde ondernemingen. Dit zijn:

• Het Financieele Dagblad B.V.
• Business Nieuws Holding B.V.
• Company Info B.V. /Webservices.nl B.V*
• Energeia B.V.
• FD/IP Nederland B.V. (Pensioen Pro)
• ESB B.V. *

Bovenstaande ondernemingen zijn allen gevestigd te (1097 BL) Amsterdam aan het Prins Bernardplein 173. Deze ondernemingen worden hierna gezamenlijk “FDMG” genoemd.

*Ten aanzien van de uitgave ESB (Economisch Statische Berichten) is de Koninklijke Vereniging voor de Staathuis- houdkunde (KVS) medeverantwoordelijke voor de verwerking. Company Info B.V. en Webservices.nl B.V hanteren een eigen gezamenlijk privacy-statement. Zie hiervoor de website companyinfo.nl.

De gegevens die bovengenoemde ondernemingen verzamelen worden in een centrale FD Mediagroep data ware- house omgeving samengevoegd. Deze omgeving wordt centraal beheerd vanuit Het Financieele Dagblad B.V. Om dit te realiseren vindt er gegevensuitwisseling plaats tussen andere dochtermaatschappijen en gelieerde onder- nemingen en Het Financieele Dagblad B.V.

Van wie verwerken wij persoonsgegevens?

Wanneer u een abonnement neemt op één van onze producten of diensten, wanneer u zich regis- treert, een event bezoekt, u aanmeldt voor een e-mailnieuwsbrief, deelneemt aan een actie, gebruik maakt van onze digitale diensten (website, apps, nieuwsbrieven), contact opneemt met ons of op een andere manier gebruik maakt van onze diensten, worden uw persoonsgegevens vastgelegd en verwerkt.

Welke persoonsgegevens verwerken wij?

Hieronder vindt u de gegevens die wij verwerken:

1. Gegevens die door u zijn verstrekt om de dienst die u heeft afgenomen te kunnen leveren; zoals bijv. naam, adres, e-mailadres, telefoonnummer, bankrekeningnummer.
2. Gegevens die door u zijn verstrekt bij het aanmaken en/of onderhouden van een digitaal gebruikersprofiel; zoals geboortedatum, sector en functie, nieuwsbrieven die u wel/niet wenst te ontvangen, het sociale media profiel, onderwerpen en interessegebieden waar u meer over wilt lezen. U kunt deze gegevens zelf beheren binnen uw account.
3. Afgeleide gegevens; wij verkrijgen gegevens wanneer u onze digitale diensten (de website, apps of nieuwsbrieven) gebruikt. Zoals bijv. het apparaat waar u onze sites of apps mee bezoekt, de door u bezochte pagina’s in ons netwerk, de door u gelezen

   artikelen, locatie van lezen (op gemeente niveau), clicks op tekstlinks en advertenties, gegevens over het gebruik van een platform, tijdstip, gelezen onderwerpen en kliks. Deze gegevens worden uitsluitend met voorafgaande toestemming verzameld. Deze toestem- ming wordt gevraagd op het moment dat u (een van) onze site (s) bezoekt. (zie hiervoor ook het “Cookiebeleid”)

4. Gegevens die voortvloeien uit uw contactgeschiedenis (het incidentele contact dat u heeft gehad met een van onze contactkanalen (call center, e-mail, briefpost, website, account- manager, etc.); zoals aantekeningen van gesprekken, klantvragen, klachten en deelname aan onderzoek. Dit contact kan zowel door u zelf geïnitieerd worden als door onszelf.

Waarom verwerken wij deze persoonsgegevens?

Wij verwerken persoonsgegevens voor de volgende doelen:

1. Voor het uit kunnen voeren van onze Diensten

   Wij hebben bijvoorbeeld uw persoonsgegevens nodig om u de krant te kunnen bezorgen of om u een factuur te kunnen versturen. Daarnaast kunt u ons via verschillende kanalen bereiken, zoals onder andere telefoon, post, e-mail, Twitter, LinkedIn en Facebook. Om dat mogelijk te maken ver- werken wij ook persoonsgegevens.

2. Om wettelijke verplichtingen na te komen

   Hierbij gaat het bijvoorbeeld om persoonsgegevens die nodig zijn om aan onze belastingplicht te kunnen voldoen.

3. Het onderhouden van de gebruikersaccounts

   Een gebruikersaccount is nodig om artikelen te kunnen lezen op een van onze websites. Wanneer u bij ons een account aanmaakt, dan is deze te gebruiken voor het Het Financieele Dagblad, BNR Nieuwsradio, Pensioen Pro, ESB en Energeia Energienieuws.

4. Het verbeteren en innoveren van onze dienstverlening

   We gebruiken persoonsgegevens ook om onze producten en diensten te verbeteren. Zo verzamelen we bijvoorbeeld het klikgedrag op de websites om te analyseren welke artikelen het meest of minst gelezen worden en verzamelen voorkeuren/interessegebieden en combineren dit met gelezen arti- kelen om op deze manier relevante gepersonaliseerde artikelen of nieuwsbrieven te tonen.

5. Om marketingactiviteiten uit te voeren

We houden u graag op de hoogte. Bijvoorbeeld met e-mails, nieuwsbrieven, aanbiedingen op onze website of apps die op maat zijn gemaakt voor u. Of met gepersonaliseerde advertenties van ons op apps en sites van andere partijen en social media.

Daarnaast verkopen wij beschikbare advertentieruimte aan adverteerders. Van deze adverteerders worden ook gepersonaliseerde advertenties vertoond op onze sites.

Ook maken wij gebruik van ‘aangepaste doelgroepen’ (custom audiences) via sociale media plat- forms zoals Facebook, Twitter, Linkedin. Op deze platforms kunnen (gepersonaliseerde) adverten- ties worden getoond. Wij geven hiervoor geen persoonsgegevens door aan derde partijen, tenzij u daar toestemming voor heeft gegeven.

Als u niet wilt dat via deze platforms advertenties worden getoond dan kunt u dat bij ons aangeven via de contactgegevens hieronder genoemd. Ook kunt u zich hiervoor bij deze platforms afmelden. Hoe u dit doet leest u op de volgende pagina’s:

• Facebook
• LinkedIn
• Twitter

Let op: u kunt daarna nog steeds advertenties van ons te zien krijgen omdat u in een algemene doelgroep valt waar wij onze advertentie op richten.

Bijzondere gegevens

Wij verwerken 2 typen bijzondere persoonsgegevens: geslacht en etniciteit (foto). Geslacht verwer- ken we om u aan te kunnen spreken met ‘mevrouw’ of ‘meneer’. Foto’s verwerken we om de inhoud op onze websites of e-mails meer sfeer te geven. Deze verwerkingen zijn altijd vrijwillig en worden niet voor andere doeleinden gebruikt.

Hoe zorgen we ervoor dat er zorgvuldig wordt omgegaan met de verwerking van uw per- soonsgegevens?

Uw persoonsgegevens worden zorgvuldig bewaard en niet langer dan noodzakelijk is voor het doel waarvoor zij zijn verwerkt en zo lang de wet ons verplicht om uw gegevens te bewaren. Hoe lang dat precies is, verschilt.

De verzamelde gegevens worden opgeslagen in diverse bronsystemen. Deze brondata staan meest- al lokaal bij ons in Amsterdam, soms ook lokaal bij een van onze dienstverleners (bv. Selligent of Amazon Webservices).

Wij voeren een beleid dat uitgaat van data-opslag op Europees vasteland.

Veel van de data uit de bronsystemen consolideren wij ook in één centrale data warehouse omge- ving. Dit data warehouse wordt gehost vanuit Amazon Webservices. Ook hierbij geldt dat de data al- tijd fysiek op Europees vasteland staat. Amazon werkt bovendien volgens alle gangbare en robuuste

veiligheidsstandaarden (zie: https://aws.amazon.com/compliance/eu-data-protection/)

Binnen dit data warehouse hanteren wij naast de standaarden van Amazon specifiek de volgende maatregelen en privacy waarborgen:

1. Slechts een zeer beperkt, minimaal benodigd aantal medewerkers hebben we toegang gegeven tot de data. En alleen als dit nodig is voor de uitvoering van de functie. Bovendien wordt de toegang tot de data slechts geautoriseerd voor dat gedeelte van de data dat nodig is voor de uitvoering van die functie.
2. De medewerkers die toegang hebben tot de persoonsgegevens hebben allen een strikte geheimhoudings verklaring getekend.
3. Alle informatie die direct, dan wel indirect valt te herleiden naar personen (o.a. naam, adresgegevens, e-mailadres, telefoonnummer) versleutelen we continu, zodat de data niet meer naar individuele personen valt te herleiden.
4. De gegevens zullen we op geen enkele manier gebruiken met als doel het uitlenen, verhuren, verkopen of op een andere manier openbaar maken van de data.

Derde ontvangers

Soms zijn we wettelijk verplicht om persoonsgegevens aan derden te verstrekken, zoals de Belastingdienst. Ver- der zullen we alleen gegevens aan derden verstrekken als we daarvoor uw toestemming hebben gekregen.

Tevens schakelen wij derden in die in onze opdracht persoonsgegevens bewerken. Bijvoorbeeld een drukkerij die voor ons een klantmailing verzorgt en naam en adresgegevens op enveloppen drukt. Wij kunnen alleen derden inschakelen als dit past bij het doel waarvoor wij uw persoonsgegevens hebben verwerkt. Daarnaast kan deze derde alleen onze opdracht krijgen als hij aantoonbaar passende beveiligingsmaatregelen heeft genomen en geheimhouding garandeert.

Derden landen

In landen buiten de Europese Unie (EU) wordt niet altijd dezelfde bescherming geboden aan uw gegevens als in landen binnen de EU. In sommige gevallen gebruiken we derden partijen (Google Analytics en Optimizely) waar- door het nodig kan zijn dat wij uw gegevens doorgeven aan landen buiten Europa , bijvoorbeeld omdat daar de (servers van de) bedrijven gevestigd zijn die ons ondersteunen of door ons zijn ingeschakeld bij de uitvoering van de Diensten. Wij zijn gerechtigd om uw persoonsgegevens – ter uitvoering van de Diensten – naar landen buiten de EU doorgeven. We geven alleen persoonsgegevens door als er passende waarborgen zijn op basis van het ‘Privacy Shield’ (Verenigde Staten).

Welke rechten heb ik t.a.v. de verwerking van mijn persoonsgegevens?

U heeft de volgende rechten:

• Informatie en inzage: We vertellen u graag welke persoonsgegevens van u zijn vastgelegd of waarvoor we deze gebruiken.

• Rectificatie: Wilt u uw persoonsgegevens laten verbeteren of aanvullen omdat deze onjuist en/of onvolledig zijn, laat het ons weten. Dan passen we het aan.

• Vergetelheid/Verwijdering: Ook kunt u een verzoek bij ons indienen om de gegevens die wij van u hebben te laten verwijderen. Verwijdering van gegevens is niet mogelijk wanneer de wet ons verplicht de betreffende persoonsgegevens te bewaren. Ook kan het zijn dat wij voor andere doeleinden (administratie) die gegevens nog wel moeten verwerken.

• Beperking: U kunt een verwerking van uw gegevens laten beperken indien u vindt dat uw gegevens onrecht- matig of onjuist verwerkt worden.

• Bezwaar/Verzet: Voor de verwerking van uw gegevens kunt u een bezwaar indienen. Gaat het om verwer- ken voor direct marketingdoeleinden, dan zullen wij die verwerking zo snel mogelijk beëindigen.

  Indien u niet langer direct mail wenst te ontvangen, kunt u:

  • zich afmelden in elke marketingmail
  • uw instellingen van uw account aanpassen

• Overdraagbaarheid: Wilt u dat uw gegevens naar een derde partij worden verstuurd, dan kunt u ook contact met ons opnemen via privacy@fdmediagroep.nl.

Om gebruik te kunnen maken van bovengenoemde rechten, kunt u contact met ons opnemen via privacy@fdmediagroep.nl.

Waar kan ik terecht met een vraag of klacht?

Voor vragen of klachten over de verwerking van persoonsgegevens kunt u contact met ons opnemen via privacy@fdmediagroep.nl. Daarnaast kunt u na 25 mei 2018 ook een klacht indienen bij de Autoriteit Persoonsgegevens (www.autoriteitpersoonsgegevens.nl).

Kunnen wij dit document wijzigen?

Ja, ons privacy statement kan van tijd tot tijd wijzigen. Als er nieuwe gegevensverwerkingen zijn, dan passen wij het privacy statement daarop aan. En als deze wijzigingen ook voor u van belang zijn, dan attenderen wij u daarop of maken wij de wijzigingen op een opvallende manier aan u kenbaar. De meest actuele versie van ons privacy statement kunt u steeds terugvinden op www.fdmg.nl.

[23 mei 2018]

EP01 – Fing Privacy Policy Version: 1.2 – 2018 05 15

1. THE FING PRIVACY POLICY

Fing (“we”, “our”, or “us”), are part of a group of companies whose main legal entity is Fing Limited (collectively, “Fing”). We will collect and use information obtained via the Fing Mobile Application (the “App”) and our hardware addon Fingbox (altogether the Fing” Services”) as described in this policy. In doing so, we are committed to protecting and respecting your privacy and personal data, in accordance with applicable data protection and privacy rules. We do not sell or rent your personally identifiable information to any third party. In this Policy, Personal Data means information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, and online identifier or to one or more factors specific to his/her physical, physiological, genetic, mental, economic, cultural or social identity. The use of information collected through our Services shall be limited to the purpose of providing the Service for which you have signed up. This policy explains how we use information we collect when you visit the App or use the Fingbox and, together with our Terms & Conditions and any other documents referred to on it, sets out the basis on which any information we obtain about you, or through the use of our App will be processed by us. Please read this policy carefully to understand our views and practices regarding your information and how we will treat it. By creating a Fing account on our App or installing our Fingbox you are accepting and consenting to the practices described in this policy.

2. NOTICE OF PRIVACY SAFEGUARDS SPECIFIC TO OUR SERVICES

Fing basic app: As an unregistered Fing basic service user, we will not collect any Personal Data from you such as your name, email address, or other contact information. The information we will collect will be the originating Public Internet Protocol (IP) address and app usage data for diagnostic purposes. Thus, when this Privacy Policy refers to data collection, use, and sharing practices below (Section II), for Fing basic app users, the description of these practices refers to the basic data sets described in this Section and the other data sets described in Section 3 will not apply. Fing basic app with device recognition: As an unregistered Fing basic service user with device recognition functionality turned on, we will collect the originating Public IP address and the MAC addresses of the devices you submit to us for the purpose of device recognition, in order to match your device with a corresponding device type, brand, and model. We will not require you to create an account or provide any personal data such as name, email address, or other contact information. Thus, when this Privacy Policy refers to data collection, use, and sharing practices below (Section II), for Fing basic app users with device recognition, the description of these practices refers to the basic data sets described in this Section for Fing basic app users with device recognition and the

other data sets described in Section 3 will not apply. You also can turn off device recognition at any time. Fing SDK: As a developer using the SDK version of the app, you can embed our scanning device recognition technology in your software applications or physical products. This product uses the originating IP address and MAC addresses for device recognition purposes. The Privacy Policy terms below (Section II) for Fing SDK users describes our practices related to the data sets described in this Section and the other data sets described in Section 3 will not apply. Fing account holders and Fingbox users: If you register an account with Fing, or if you are a user of Fingbox we will ask for your name, email address, location and a password. This information will be combined with technical information about your device and other information we may collect about you or your use of the services, and we will handle all such Personal Data as described in section 3 below. For all of these services, we reserve the right to combine information we collect from you with information we may receive from third parties. We will use and share all such information in accordance with Section II.

3. DETAILS ABOUT OUR PRACTICES

This privacy policy is composed of the following sections:

I. Information we may collect from you

II. How we may use your information

III. Legal basis for processing Personal Data of EEA users

IV. Disclosure of your information

V. Where and how we store and process your personal data

VI. For how long do we store your personal data

VII. Your rights

VIII. Access to information

IX. Changes to our privacy policy

X. Comments and questions on the privacy policy

As described in Section 2 above, please note that some of the information, collection, use, disclosure, and storage practices described below may not apply depending on the type Fing services you use.

I. Information we may collect from you We may collect and process the following data about you:

• Information you give us. You may give us information about you by filling in forms on the App or by corresponding with us by e-mail or otherwise. This includes information you provide when you register to use the App, subscribe to our service, search for networks using our service, sync to the cloud, and when you report a problem with the App. The information you give us may include your name, address, e-mail address and geo-location. We may ask for and may collect personal information from you when you submit web forms on our Website or App or as you use interactive features of the Websites, including, participation in surveys, requesting customer support, or otherwise communicating with us.

• Information we may collect about you. We give you as much control as possible over your information. In general, you can visit the App without telling us who you are or revealing any information about yourself. However, depending on the service you use, we may automatically collect the following information via the App or the Box, if present:

o Technical information, including the IP address used to connect your device to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, type of device;

o Information on MAC addresses and Wi-Fi networks you collect through the App or the Box. Please note that this Privacy Policy does not exempt you from any obligations you may incur should you collect other individuals’ personal data.

o Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); Networks viewed or searched for; app response times, download errors, length of visits to certain pages, app interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the App.

• Information we may receive from other sources.

We may receive information about you if you use any other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them. II. How we may use your information. To the extent we have collected or you have provided us information, and consistent with Section I above, we may use information in the following ways:

• Information you give to us. We will use this information: o to provide you with the services you have subscribed for;
  • o to respond to any enquiries or requests for information you may have sent to us; o to notify you about changes to the App;
  • o to send you information about our products and services unless you unsubscribe to such communications;
  • o to ensure that content from the App is presented in the most effective manner for you and for your device.

• Information we collect about you. We will use this information: o to administer the App and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

• to improve the App to ensure that content is presented in the most effective manner for you and for your device; o to allow you to participate in interactive features of our service, when you choose to do so;
• as part of our efforts to keep the App safe and secure;
• to share the information with our trusted partners, where applicable, for the provision of our services; trusted partners are for example our cloud service provider or the service provider we use for sending out our own newsletter.
• to measure or understand the effectiveness of advertising we may serve to you and others, and to deliver relevant communication to you within the Fing Application;
•  to make suggestions and recommendations to you and other users of the App about goods or services that may interest you or them; and for behavioural analysis; and o in anonymous (i.e. de-identified) format for analytical, statistical and business purposes. We may for example publish reports on the adoption of certain connected devices in different regions in the world, or provide you with statistics of how your network speed or performance compares to other users in your area.

• Information we receive from other sources. We may combine this information with information you give to us and information we collect about you through other sources e.g. Google Ads/ Analytics. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

III. Legal basis for processing Personal Data of EEA users.

If you are a Data Subject resident in the European Economic Area (EEA), our legal basis for collecting and using your Personal Data will depend on the information concerned and the specific context in which we collect it. However, we will collect personal information from you only where: (a) we have your consent to do so, (b) where we need the personal information to perform a contract with you (e.g. to deliver the Services you have requested), or (c) where the processing is in our or a third party’s legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms). In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need the personal information to protect your vital interests or those of another person. Where we rely on your consent to process the personal information, you have the right to withdraw or decline your consent at any time. Please note that this does not affect the lawfulness of the processing based on consent before its withdrawal. If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our (or a third party’s) legitimate interests which are not already described in this Notice, we will make clear to you at the relevant time what those legitimate interests are.

IV. Disclosure of your information.

To the extent we have collected or you have provided us information, and consistent with Section I above, we may share your information with any member of our group, which means our ultimate holding company and its subsidiaries (as defined in section 1159 of the UK Companies Act 2006). We may share your information with selected third parties including:

• Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.

• Analytics and search engine providers that assist us in the improvement and optimisation of the App.

• In the event that we sell or buy any business or assets, in which case we may disclose your data to the prospective seller or buyer of such business or assets.

• If we are under a duty to disclose or share your data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Fing, our customers, or others. This includes, where relevant, exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

V. Where and how we store and process your personal data Fing is a global business.

To offer a consistent service to you we manage the App from servers provided by a third party cloud service provider that are located in Ireland and Germany. The data that we collect from you may be transferred to, and stored to these servers. It may also be processed by staff operating in other countries within the European Economic Area, who work for the company or for one of our suppliers. To provide you with the Services when you are on the go, we may need to store, process and transmit information in locations around the world from where you are accessing our services– including those outside your country. Those countries may not provide the same level of protection for your data as your home country, and may be available to the governments or agencies under a lawful order of those countries. Where this is the case, we will use reasonable efforts to try to ensure that your data is protected in accordance with this privacy policy. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and applicable privacy laws. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to the App. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. As per the organizational duties introduced by the General Data Protection Regulation (“GDPR”), we commit to report personal data breaches to the relevant supervisory authority within 72 hours of becoming aware of the breach, where feasible. If the breach is likely to result in a high risk of adversely affecting individuals’ rights and freedoms, also those individuals will be informed without undue delay. For any questions about the security of your personal information, you can contact us at privacy@fing.io.

VI. For how long do we store your personal data

Fing stores your data on its cloud servers for as long as you remain a Fing user in order to provide you with Fing services and products and for legal compliance purposes. You can delete your personal data at any time by terminating your account or by writing to us at privacy@fing.io We may retain de-identified data indefinitely.

VII. Your rights At Fing we take our users’ rights into the highest regard.

For this purpose, we align ourselves to the most advanced privacy regulations available. When in it comes to your Personal Data, we recognize, and commit to respect and enforce, the following rights:

1. The right to be informed: upon request we will provide you with information about whether we hold or process any of your personal information. To request this information please contact us at privacy@fing.io.

2. The right of access: as a user of our Services, you may access your personal data, at any time, by logging into the Fing App and accessing the following section: https://app.fing.io/app#user:account you may also email us at privacy@fing.io.

3. The right to rectification: as a user of our Services, you may access and update or change your Account Information by editing them yourself from your profile area of the Fing App. For any further information, or if you encounter any difficulty in accessing your data you can email us at privacy@fing.io.

4. The right to erasure: If you no longer wish to make us of our Services, you my erase your personal data from the Account area of the Fing App. You may also exercise this right by making a request, in accordance with Data Protection Laws, by emailing privacy@fing.io.

5. The right to restrict or object processing: You retain the right to request us to refrain from or restrict our processing of your data for the purposes of marketing. To exercise such right, you may click the “unsubscribe” link in any email from us, update your preferences in your account, or contact us via email at privacy@fing.io.

6. The right to data portability: You retain at all times the right to to exercise your right of having your Personal Data exported and transferred – in a safe way – to another provider of Services similar to ours. You may exercise this right by making a request, in accordance with Data Protection Laws, by emailing privacy@fing.io. Any request related to your rights above, will be handled within thirty (30) days from the moment we receive such request. In case you deem your rights to have been violated, or if you are dissatisfied with the way your requests were handled, you can lodge a complaint with the Irish data protection regulator, the Irish Data Protection Commissioner (https://www.dataprotection.ie).

VIII. Children’s Information

The Fing Services are not directed to, nor do we knowingly collect personal information from, children under the age of 16. If you become aware that your child or any child under your care has provided us with information without your consent, please contact us at privacy@fing.io.

IX. Links to third party websites

The App may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these apps or websites, please note that these have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check the policies before you submit any data to these apps or websites.

4. CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be notified vie the App and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

5. HOW TO CONTACT US

If you have questions or comments about this Privacy Policy, you can contact our Data Protection Officer, Pietro Pollichieni, at privacy@fing.io or write at our main office at 1st Floor Minerva House, Simmonscourt Road, Dublin 4, Ireland.

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Privacy policy

Frontify AG and its subsidiary Frontify Deutschland GmbH (“Frontify”, “we”) are committed to handling information responsibly and in compliance with applicable privacy and data protection laws.

Frontify is a technology company and provides a brand management software as a service (“Services”) to private and enterprise customers. Frontify operates several websites including frontify.com (“Sites”).

We only collect personal information required to:

• fulfill the contract with our customers,
• comply with applicable laws and regulations,
• protect our rights.

This Privacy Policy describes how we collect and use personal information in connection with providing our Services and in operating our Sites. It also describes the choices you have regarding our processing of your personal information.

Information we collect

Frontify may collect the following information:

• User information: Users may provide information such as an email address, a name, a company name, a job title or similar in order to register for one of our Services.
• Product setup information: For enterprise customers, employees may be invited by a responsible person to access any of our products such as Style Guide, Pattern Library, Media Library, and Workspace. For this purpose, we may collect the email address as well as the publicly available gravatar profile image of the invited employees.
• Billing information: For users who turn into paying customers, our payment service provider may collect and store billing addresses and credit card information on our behalf.
• Usage information: To maintain and improve our Services we may collect usage statistics.
• Browser data: We may collect a standard website visitor information supplied by your browser (e.g. your operating system, the browser you are using, IP addresses, language settings). This information is dependent of the type of the device, browser and the settings you are using.
• Third party data: We may receive information by third-party to make our own information better or more useful. Such information could be on an aggregated level to measure the impact of our online marketing or email campaigns.

How do we use the collected information

Frontify will use the collected information to provide the Services to the customer and continuously improve them. From time to time, Frontify may publicly release aggregated statistics, e.g., by publishing a report on trends in the usage of our Sites. Frontify engages trusted third-parties that provide parts of Services on behalf of Frontify (e.g. functionality of a blog that you may make use of on our Sites).

How do we protect personal information

Frontify discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Frontify’s behalf or to provide services available at Frontify’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Frontify’s websites, you consent to the transfer of such information to them. Frontify will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Frontify discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Frontify believes in good faith that disclosure is reasonably necessary to protect the property or rights of Frontify, third parties or the public at large. If you are a registered user of an Frontify website and have supplied your email address, Frontify may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Frontify and our products. We primarily use our product blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Frontify takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer and that the visitor’s browser provides to the website each time the visitor returns. Frontify uses cookies to help Frontify identify and track visitors, their usage of Frontify website, and their website access preferences. Frontify visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Frontify’s websites, with the drawback that certain features of Frontify’s websites may not function properly without the aid of cookies.

Google analytics

We use Google Analytics services on our Sites to evaluate visitors’ use of our Sites. Google Analytics uses cookies to collect standard visitors’ information in an anonymous format and generate aggregated reports. The information generated using cookies about your use of the website (including IP address) is transmitted to Google. Frontify will not associate any data gathered from this site with any personal information from any source associated with you, unless you explicitly submit that information and the corresponding request to our support team.

Business transfers

If Frontify, or substantially all of its assets, were acquired, or in the unlikely event that Frontify goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Frontify may continue to use your personal information as set forth in this policy.

Outside of the European Union

We make sure that personal data transferred outside of the EU is handled by trustworthy vendors. Vendors are regularly examined and individual data processing agreements are signed. When transferring personal data to the United States, we checks the validity of the vendors according to the EU-U.S. and Swiss-U.S. Privacy Shield.

Your choices

You may always refuse to supply personal information, with the caveat that it may prevent them from engaging in certain website-related activities.

You may correct the personal information in your account using our Sites.

You may always request to delete your personal information (see contact details below).

Information Relating to Children

We do not knowingly collect information from anyone under the age of thirteen. If we learn that we may have received information from someone under the age of thirteen, we will take reasonable measures to remove the information.

Privacy Policy updates

We may update this Privacy Policy from time to time. use of the information we collect is subject to the Privacy Policy in place at the time the information is collected. Recent changes are:

• 3rd of May: Adoption of Privacy Policy to the GDPR requirements.

Contact

Please don’t hesitate to contact our Data Protection Officer at privacy@frontify.com if you have any questions about our Privacy Policy or regarding other privacy-related manners.

GitHub Privacy Statement

Data Processing and Security Terms (Customers)

Privacy Policy

Last updated: March 6, 2018

Introduction

Highsoft is committed to protecting your privacy. Any and all information collected is safeguarded according to the applicable legislation concerning personal data.

This privacy policy provides information on how we handle your privacy rights and content ownership as well as all other information that is collected when using Highcharts Cloud.

Information we collect

Highsoft is strongly committed to protecting your information and ensuring that your rights are honored. Highsoft is the custodian of the personal data you provide when using Highcharts Cloud.

When you register for Highcharts Cloud we may collect information which is offered by your openId provider (e.g. Google, Yahoo) such as your name and email address. Highsoft uses this information to be able to provide our service, for identification and authorization of users, and to be able to contact you.

Highsoft may also use collected information to inform you of other products or services available from Highsoft. Highsoft may also contact you via surveys to conduct research about your opinion of current services or of potential new services.

The information we collect is not shared with other organizations except as detailed below for the provisioning and improvement of our service, or as required by law. The data we collect will never be sold to third parties for commercial purposes.

Cookies and Beacons

Highcharts Cloud uses cookies, which is a small amount of data stored by your web browser on your computer. The cookie stores your current session and allows you to stay logged on to the service. Cookies are required to use Highcharts Cloud.

Pages on our site and any e-mails we send to our users may contain web beacons. Web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) are small electronic files that are embedded onto a web page or an email to document traffic and for website analytics without collecting any personal information, that, for example, allow us to count users who have visited webpages or opened our e-mails.

We also use Google Analytics to track usage of the Highcharts Cloud. The primary reason for this is to understand our customers and improve our service and offerings. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. We are not sharing or selling any information collected via Google Analytics. We reserve the right to use portions or aggregated numbers for marketing, presentations, though never by disclosing personal data about you without your consent. Google provides some additional privacy options described at www.google.com/policies/privacy/partners/regarding Google Analytics cookies.

Charts created with Highcharts Cloud log views through an Ajax call to our own servers. The information we gather through this view counter is limited to referer, user agent, and IP, and is used for statistics (i.e. chart view counters, and an overview of referrers).

Security

Access to your account may be authenticated by signups/logins with email/password or by signing in using your google account. Your user credentials are always safely encrypted. It is Highsoft’s intention to keep your personal information safe.

Third-Party Service Integration

To run Highcharts Cloud we use a number of third-party services, Highsoft is not responsible for the actions of these third parties, including their privacy practices and any content posted on their web sites.

In order to use Highcharts Cloud you need to register through an openID provider or oldskool email/password pairs. Hereby you allow basic user credentials send to Highcharts Cloud such as email address and username.

We use a third party vendor, Recurly, to store and process credit card transactions. Recurly adheres to the PCI Data Security Standard (PCI DSS) for Service Providers. Your email address, credit card details and billing address are passed on to Recurly and are not stored with Highsoft. Read more about Recurly here: https://recurly.com/security

Your Rights

You are entitled to review the personal data you have provided us and ensure that it is accurate and correct at all times. You are also entitled to demand that the personal data shall be deleted.

Exclusions

The privacy policy covers your personal data, but not the content you create and publish through the platform, such as charts that you embed on a public website. By posting such information, you agree that it may be viewed and used by other users or otherwise. We are not responsible for events arising from the distribution of information you choose to publicly post or share through our platform.

Our Policy Toward Children

Our services are not intended for users under the age of 13, and we do not knowingly collect or maintain information from of such individuals. We encourage parents and guardians to monitor their children’s online activities.

Legal Requirements

We might need to disclose personal data of users based on requirements by law. This might result in legal obligations or urgent needs to suspend or block an account. In such an event we will aim to notify the user that is affected by such actions.

Changes to our Privacy Policy

Highsoft will occasionally update this Privacy Policy to reflect company needs and customer feedback. Highsoft encourages you to periodically review this page to be informed of how Highsoft is protecting your information.

Contact us

Contact us any time via sales@highsoft.com or support@highcharts.com Highsoft AS

Sentrumsgata 44 6893 Vik i Sogn Norway

Privacy Notice

The Privacy Notice was last updated on 24th May, 2018.

Privacy Policy

As of July 10th, 2013

IFTTT Inc. (“IFTTT”) takes the private nature of your personal information very seriously. This Privacy Policy describes how we treat the information we collect when you visit and use the IFTTT website located at ifttt.com (the “Site”) and the services offered by IFTTT (the Site, Mobile Apps, and services referred to as the “Service”). Please read this Privacy Policy to learn more about the ways in which IFTTT uses and protects your personal information. By using the Service you acknowledge and agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree to the terms, please do not use the Service or access our Site.

The IFTTT Service is not intended for use by children. If you are under 18, you may use the Service only with involvement of a parent or guardian. We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at privacy@ifttt.com.

Information We Collect Automatically

Browsing the Site does not require you to register for an account or provide any personal information to us. In general, IFTTT will gather some generic information automatically. This generic information may include the internet address assigned to your computer, the number and frequency of visitors to the Site, the URL that you just came from (whether this URL is on the Site or not), which URL you next go to (whether this URL is on the Site or not), and your computer browser information. Generic information does not reveal the identity of the visitor. This type of aggregate data may enable us to figure out how often users use parts of the Service, help us determine customer service and Site needs, and do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve you and our community. IFTTT may use this data in aggregate form, that is, as a statistical measure, but not in a manner that would identify you personally. As part of this use of information, we may provide aggregate information, not information about you personally, to our partners about how our users, collectively, use our Service.

Information You Provide to Us

We receive and store any information you enter on the Service or provide to us in any other way. You can choose not to provide us with certain information, though you may not be able to take advantage of many Service features. The personal information you provide may be used for such purposes as responding to your questions or requests, customizing the content you see, and communicating with you about new Service features. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Service, we may collect such information into a file specific to you. You agree that we may use your personal information to contact you as provided herein, though our intent is that email is the only channel we will use to contact you without your consent.

Also, once you install any Mobile Apps or other IFTTT Services and enable specific Channels, you may be providing us with additional information, such as contacts and camera-photos on your device. Additionally, we may collect information about your location and calendar in order to provide you with more personalized Service. Again, you can choose not to provide us with certain information, though you may not be able to take advantage of many Service features.

In order for you to take full advantage of the Service, you must provide registration information, including an e-mail address and password. We may also request demographic information and unique identifiers in order to provide you with a more personalized service, but this information is optional. Once you register for the Service, create Recipes or channels, and/or give us your personal information, you are not anonymous to us. Usernames and links to public accounts are only shown on your profile with your consent. You always have the option to not provide information by choosing not to register for the Service or create any tasks or channels. Our primary purpose in collecting personal information is to provide you with a safe, smooth, and efficient experience. We only collect personal information about you that we consider necessary for achieving this purpose. IFTTT does not sell or rent your personal information to third parties without your explicit consent. IFTTT may disclose information it has collected from you and/or that you have made available through the Service when it believes in good faith that the law or legal process requires it, or when it is necessary to do so to protect the rights or property of IFTTT or others. You are responsible for managing the flow of your private information from one third party service to another. If you post personal information online that is accessible to the public, that information becomes publicly available and can be collected and used by others and redistributed through the internet and other media channels. For example, if you push a private post on Facebook to a public blog, the private post will no longer be private. You may receive unsolicited messages from other parties in return.

Is My Information Secure?

We treat data as an asset that must be protected against loss and unauthorized access. We use industry-standard Secure Socket Layer (SSL) software to protect the security of your personal information during transmission, which encrypts all of the information you input. All personal information collected from other services that you provide through the use of the Service is stored securely. Only employees who need personal information to perform a specific job (for example, a customer service representative) are granted access to it. All of our employees are kept up to date on our privacy and security practices.

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example, we may be forced to disclose personal information to the government or third parties under certain circumstances or third parties may unlawfully intercept or access transmissions or private communications.

You need to work to protect against unauthorized access to your passwords and to your computer by signing off once you have finished using a shared computer. You are responsible for all actions taken with your User ID and password. Therefore we recommend that you do not disclose your password to any third parties. If you choose to share your User ID and password or your personal information with third parties, you are responsible for all actions taken with your account and therefore you should review that third party’s privacy policy. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf such as if someone used your User and ID password to forward libelous material through the Service. Therefore, if your password has been compromised for any reason, you should immediately change your password.

What about Cookies?

When you visit the Site, we may send one or more “cookies” to your computer hard drive through your Web browser. A cookie is a small file containing a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Any use of cookies by us will be solely for the purposes of improving the quality of access to the Site by storing user preferences, and tracking user trends, such as how people use the Site, and their Site access preferences. Cookies tell us how and when pages in our Site are visited and by how many people. We use cookies to allow you to enter your login information less frequently. To the extent IFTTT uses cookies, such cookies do not collect personal information, and we do not combine information collected through cookies with other personal information to tell us who you are or what your username or e-mail address is. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Site and you may be required to reenter your password or login information more frequently. IFTTT visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Site. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. We recommend that you leave the cookies activated, however, because deleting cookies may reduce the functionality of IFTTT. We do not control the use of cookies by third parties.

Will IFTTT Share Any of the Information it Receives with Other Entities?

We may use third party service providers to facilitate or outsource one or more aspects of our business and therefore we may provide some of your personal information directly to these service providers. These service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced IFTTT related operation, unless you have given your prior permission to them for additional uses. We may share our data, including personal information about you with our partners and joint ventures in furtherance of our business. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other users. Our partners and joint ventures follow privacy practices no less protective of all users than our practices described in this document, to the extent allowed by applicable law. In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that is transferred. Moreover, if IFTTT, or substantially all of its assets, were acquired, or in the unlikely event that IFTTT goes out of business or enters bankruptcy, customer information would be one of the assets that may be transferred to or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of IFTTT may continue to use your personal information as set forth in this policy. IFTTT cooperates with law enforcement inquiries, as well as other third parties to enforce laws and intellectual property rights. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose your name, city, state, telephone number, and email address. We will not otherwise disclose your personal information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss; or report suspected illegal activity. This Privacy Policy applies to the IFTTT Service only. We do not exercise control over any sites that you may visit from a link on our Site. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Since IFTTT does not control the privacy policies of third parties, you are subject to the privacy policies of that third party. We encourage you to ask questions before you disclose your personal information to others.

Except as set forth above, you will be notified when your personal information may be shared with third parties, and you will be able to prevent the sharing of this information.

Accessing, Reviewing and Changing Your Personal Information

Statements and Channels can be disconnected at anytime though prior tasks and Channels may remain in our electronic archive. You can change your email address and contact information by going to the settings page. You must promptly update your personal information if it changes or is inaccurate. You may be able to add or update certain additional information via the Service. When you update information, however, we often maintain a copy of the unrevised information in our records. Please note that information may remain in our records after deletion of your account. IFTTT will only update your information on third party sites or send you information (phone, sms, etc.) with your specific consent, such as when you add tasks to your account.

User Communications

You may input your contact information into the Service so that IFTTT may contact you. When you enter your contact information or send an email or other communication to IFTTT, we may retain those communications in order to process your inquiries and respond to your requests. We do not use your email address or contact information to send commercial or marketing messages nor do we give or sell this information to any third parties. To the extent your e-mail address is provided to IFTTT, you may receive e-mail or other communications from us.

Your California Privacy Rights

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to: privacy@ifttt.com or IFTTT Inc., 923 Market Street STE 400, San Francisco, California, 94103, Attn: Legal

Changes to this Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page. We may amend this Privacy Policy at any time by posting the amend terms on the Site. All amended terms shall automatically be effective thirty (30) days after they are initially posted on the Site. Each version of this Policy will be identified at the top of the page by its effective date.

Contact Us

If you have any additional questions or concerns about this policy or the Service in general, please feel free to contact us at privacy@ifttt.com.

Intego Privacy Policy

Intego is committed to protecting the privacy and security of the data of its clients, associates, suppliers, and website visitors. We want you to understand how we collect and use information from our website so you can interact with Intego with confidence. By using Intego’s website (“Site”) you accept and agree to the practices this Privacy Policy describes.

Information We Collect

When you use our Site, we may collect and use personally identifiable information about you, as well as other information. “Personally identifiable information” includes your name, email address, telephone number, mailing address, and other similar information that can be used to identify you. More specifically, when you use our Site, we may collect and store the following information:

• Name
• Email address
• Mailing Address
• Physical Location
• Company name
• Job Title
• Phone Number
• Financial information, such as credit card or payment methods, depending on the requirements of the service used
• Transactional information based on your activities on the Site (including but not limited to purchases you make, purchase content, and searches conducted, as related to your account activity)
• Correspondence sent to us through the Site
• IP addresses
• Browser type
• Computer operating system
• Web log information
• Date and time you visit the website
• Other click-stream data

Consent and Use of Your Information

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

When you provide us with personal information to become a partner or an affiliate, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent.

You may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@intego.com.

FastSpring

Our e-store is hosted on FastSpring. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through FastSpring’s data storage, databases and the general FastSpring application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then FastSpring stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read FastSpring’s Terms of Service here or Privacy Statement here.

How We Use Cookies

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a site, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each site can send its own cookie to your browser if your browser’s preferences allow it.

Note that your browser settings may allow you to automatically transmit a “Do Not Track” signal to sites and online services you visit. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” you may wish to visit allaboutdnt.com.

When you are on one of the Intego partner websites, we do not collect cookies nor use them for ad serving.

Security

We use commercially suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect on our Site. These procedures include, but are not limited to, encryption, SSL (secure socket layer), passwords, and physical security. We also limit access to any personally identifiable information we receive to employees who need access to that information in order to do their jobs. However, no data protection procedures are entirely infallible. As a result, while we strive to protect your personally identifiable information, we cannot guarantee that it will be 100% secure.

Sharing Your Information

We may share your personal information with a trusted third parties, including service providers under contract who help with our business operations.

We may also share aggregated non-identifiable information about our general readership with third parties in order to help market our products and develop new vendor and customer relationships.

Such third parties have access to personal information as needed to perform their functions, but they are not allowed to use it for other purposes. We do not sell or rent personal information collected through Intego’s Site to anyone.

Other Circumstances: We may disclose your personal information to third parties if we are involved in a merger, acquisition, or sale of any or all of our business and/or our assets to a third party, or if we have a good faith belief that disclosure is necessary to:

• Comply with applicable laws, regulations, legal process (such as a subpoena), or enforceable government request;
• Enforce applicable Terms of Use, including investigation of potential violations of such Terms, or to detect, prevent, or otherwise address fraud, security, or technical issues; and
• Protect against harm to the rights, property, or safety of Intego, our users, or the public as required or permitted by law.

Third-Party Websites and Social Media Features

Intego’s Site may contain links to other sites, including those of third parties or business partners. While we seek to link only to sites that share our high standards and respect for privacy, we cannot be responsible for the privacy practices other websites use. By accessing other third party websites or applications through our Site, you are consenting to the terms and privacy policies of those websites. It is possible that other parties may collect personally identifiable information about your online activities over time and across different websites when you use Intego’s Site.

Review and Correction of Your Information

You may review and edit the information Intego collected about you at any time. If your information has been shared with a third party, as described elsewhere in this Privacy Policy, then that third party has received its own copy of your data. If you have been contacted by one of these third parties and wish to correct or delete your information, please contact them directly. To receive a summary of the information you’ve provided to Intego, click here. To submit a request to erase your information, click here.

California Privacy Rights

California law allows California residents to ask companies with whom they have an established business relationship to provide certain information about the companies’ sharing of personal information with third parties for direct marketing purposes. Intego does not share any California consumer personal information with third parties for marketing purposes without consent.

California customers who wish to request further information about our compliance with this law or have questions or concerns about our privacy practices may contact us using the contact information set forth below.

Users Only of Legal Age of Majority

Our Site is intended for a general audience over 18 years of age and is not directed to children under 13 years of age.  We do not intend to collect personal information as defined by the U.S. Children’s Online Privacy Protection Act (“COPPA”) (“Children’s Personal Information”) in a manner that is not permitted by COPPA, and for any children’s or mixed-use portions of our Site (if any) we will comply with COPPA.  If you are a parent or guardian and believe we have collected Children’s Personal Information in a manner not permitted by COPPA, please contact us at the address listed below (Attention: Legal) and we will remove such data to the extent required by COPPA.

Parents may want to consider commercially available parental control protections to limit what minors can access online and/or monitor their minor children’s online activities. We recommend Intego ContentBarrier.

Privacy Policy Updates

This Privacy Policy was last updated on May 24, 2018.

We update the Privacy Policy from time to time, so please review it regularly. If we materially change our Privacy Policy, we will notify you by contacting you through your user account e-mail address or by posting a notice on our Site. Your continued use of the Site will be deemed your agreement that your information may be used in accordance with the new policy. If you do not agree with the changes, then you should stop using the Site and notify us that you do not want your information used in accordance with the changes.

Contacting Us

Please contact us at support@intego.com to submit any questions, comments, or complaints you may have regarding this Privacy Policy.

Additional contacts, including the mailing address and contact number, may be found by visiting our Contact Page.

JetBrains Privacy Policy

VERSION 2.0, LAST UPDATED: MAY 18TH, 2018

In this Privacy Policy, we describe the type of data, including personal data (collectively, “data”), that we and our associated companies collect from you when you use JetBrains Websites and certain JetBrains products and services as described in this Privacy Policy (collectively, our “services”), how we and our associated companies use and disclose that data, and your options to access or update your data.

This Privacy Policy may be amended from time to time. The respective latest version of the Privacy Policy at the point of time of the purchase or registration of a JetBrains Software Product (whichever occurs later) shall apply. The data controllers are JetBrains s.r.o., Praha 4, Na Hřebenech II 1718/10, PSČ 140 00, Czech Republic, and the associated companies of JetBrains.

JetBrains and its associated companies act as joint data controllers, who are jointly responsible for compliance with data protection legislation. JetBrains s.r.o. is primarily responsible for exercising of rights of data subjects and providing information about data processing.

Definitions

The following definitions are used throughout this Privacy Policy:

JetBrains Software Product. Any software product owned or created by JetBrains and provided under JetBrains’ Subscription Agreement or other JetBrains’ Agreement EXCLUDING software that can be used by JetBrains software products but is not created by JetBrains. This may include, but not be limited to, code that extends the functionality of a JetBrains software product (e.g., a “plugin”). Any such code is governed by its own terms and conditions and privacy policy.

JetBrains Downloadable Software Product. Any JetBrains Software Product that can be downloaded and installed on a device.

JetBrains Software as a Service. Any JetBrains Software Product that is offered as a hosted solution, where the software is installed and maintained by JetBrains and provided to you as a service.

JetBrains Website. Any website that is the property of JetBrains, including but not limited to everything hosted under the top-level domains jetbrains.com, jetbrains.net, jetbrains.org, jetbrains.ru,intellij.net, kotl.in, and kotlinlang.org.

JetBrains Account. An account you create and which JetBrains may use in communicating with you or providing JetBrains Products to you, which contains your first name, last name, email, and username. It is accessed via a username and password and can be used to manage your Personal Data.

JetBrains Terms of Use means JetBrains Subscription Agreement, JetBrains Terms of Use for a product or a service, JetBrains License Agreement, or other agreement you have in place with JetBrains covering JetBrains Products or services.

JetBrains Software Products, JetBrains Downloadable Software Products, JetBrains Website, and JetBrains Software as a Service may be collectively referred to as “JetBrains Products“.

Personal Data means any data relating to an identified or identifiable natural person.

Why We Collect Data and What We Collect

We collect data for various reasons, such as:

a) To provide you with software, services, or information. We may collect data which are required to provide you with the software, support, and services, including checking for license validation and updates, provision of support, reporting of issues and bugs, and other processing connected with use of JetBrains software, services, or information. You explicitly fill in the data required for you to receive the software, support, or services, whether you purchase or use JetBrains Products, use our support forums, sign up for a JetBrains Account, register for a webinar, participate in a survey, and/or subscribe to receive marketing and/or technical information and content, or these data are collected in the course of use of JetBrains Products. We may use third-party service providers, acting as data processors, to assist us in provisioning JetBrains Products to you or in our operations. For example, we may use third-party service providers to provide data storage and backup services. With your consent, your Personal data may also be transferred to third-party service providers, acting as separate data controllers, who provide products and services complementary to JetBrains Products (further data processing performed by these service providers is governed by their privacy policies). The legal basis for this data processing is performance of contract between you and us.

b) To protect us from piracy and unlawful use of our software or services. We may collect data which are required to protect us from any piracy, unlawful, or unauthorized use of our software or services, or which are necessary to ensure security of our software or services, including both data provided by you (see above) and data collected in the course of use of JetBrains Products. The legal basis for this data processing is JetBrains’ legitimate interest in protection from piracy and unlawful use of JetBrains software and services.

c) To improve our offerings based on usage. We may collect data based on your use of JetBrains Products and services, and we do not associate these data with your name. We use these data to better understand usage patterns of our products and behavior of our collective audience. At times we may share this information in aggregated anonymous form with third parties. Collection of data based on your use of JetBrains Downloadable Software Products is done only if you permit it. The legal basis for this data processing is our legitimate interest in improving our software and services.

d) For internal evidence of JetBrains and to protect the rights and interests of JetBrains and other users. We may collect data which are required to keep evidence of provision of software and services to you, of any communication between you and us, of your contact details, of your use of our software and services, of any payments, refunds, and of any issues or disputes between you and us. We may use and disclose these data where we believe, in our sole judgment, that it is legitimate and appropriate to do so to protect our rights and interests and the rights and interests of other users of JetBrains Products or services, or where we believe there has been a violation of this Privacy Policy that could affect the interests of JetBrains or its customers. The legal basis for this data processing is our legitimate interest in keeping internal evidence and protecting the rights and interests of us and other users.

e) To promote and market our products and services. We may use feedback that you provide voluntarily on our products or services. As permitted by applicable law, we may use this in the form of quotes or in other ways in accordance with the JetBrains Terms of Use. We also may use data that we collect and aggregate to assist us in determining appropriate marketing and advertising for our products and services. In doing so, we may share anonymous aggregated data with third parties to assist us with these efforts. With your consent or if permitted by applicable law, we may also use your contact details to send you commercial communications about our products and services. We also may use third-party service providers to assist us with our email marketing; in that case, the third-party service provider will have access to your email address, your name, and other information necessary to engage in the marketing. Such third-party service provider will act as a data processor and will not use your data for any other purpose. The legal basis for this data processing is our legitimate interest in promoting and marketing our products and services.

f) To fulfil legal duties stipulated by accounting, taxation and other laws. We may use and disclose your personal data where required by law, such as in keeping and disclosing our accounts, in keeping and disclosing our tax records, and in response to a court order, valid subpoena, or other legal process. The legal basis for this data processing is our compliance with our legal obligations.

You may object to the processing of your personal data for the purposes b) to e) at any time.

Categories of data involved in data processing include:

• names,
• email address,
• phone number,
• username,
• password,
• cookies,
• IP address,
• SSH public key,
• physical address,
• information about subscription and payments, and
• tax ID.

Where appropriate, we will prompt you to give us your consent to the collection and processing of your data as described above. This may happen within JetBrains Products, on JetBrains Website, or in another environment set up by JetBrains, always in a clear and conspicuous manner. You can manage your data and opt-outs as described in the Transparency section below.

Children

Our products and services are not designed for and are not offered to children under the age of 13. If we discover that a person under the age of 13 has submitted information directly to us, we will endeavor to delete the information from our systems.

Transparency

To respect your privacy, before usage of your personal data, we will inform you about the categories of data we collect and the purposes we use it for. We will also inform you about the data management options that you may have. For this purpose, we use agreements, terms of use, and consent notices embedded in JetBrains Products and services, which are available here. Should you wish to access and manage your data, you can do so here, you can update and manage your data and also provide us with an opt-out of certain personal data collection.

Sharing

Collected personal data are shared based on Subscription Agreement, License Agreement, Terms of Use of a product or service in use, and this Privacy Policy. Additionally, we share collected personal data within the JetBrains group of companies described above, which act as joint data controllers and process personal data for the purposes described above.

According to JetBrains Terms of Use covering a particular product or service, as part of the product or service functionality, collected personal data may be shared with other representatives of your company.

We may share your data with certain third parties which help us provide you with JetBrains Products or services, or to run our business, for example to providers of data storage and backup services. We may also share your data with individual representatives of your company.

Your personal data may also be shared with other organizations or individuals if we have obtained your consent to do so.

We may also share your data with certain third parties if we are obliged to do so under applicable legislation (especially with tax authorities or with other government bodies exercising their statutory powers) or if such sharing is necessary to achieve the purposes defined above (especially with government bodies or with parties harmed by your illegal acts, if applicable).

Security

To secure your personal data, our products and services are designed with security and privacy in mind.

We encrypt your data in transfer and at rest where it is technically feasible. External web resources are protected by SSL encryption.

We review the processes of personal data usage before implementing them. This is done to minimize data usage and to make sure that you as the data owner is informed about the processing. When the reason for data storage expires, we remove your personal data from our servers or anonymize it for further usage. By the nature of the activity within which your data is collected, it may appear in datasets used for research. Before using the datasets for research or other purposes you are not informed of, we remove or anonymize your personal data in the datasets.

We use partners to host our services and websites and to process your data in accordance with this Privacy Policy. While choosing the partners, we ascertain their compliance with legal regulations and security standards to make sure your data are stored in a secure location with appropriate security measures in place.

Location of Your Information

Any servers or services that contain personal data are located within the EU. For YouTrack InCloud, we provide the option for our customers to choose between hosting their instance in the EU or in the US. At times, JetBrains may process or transfer some of your personal data (such as name and email) to our affiliate companies outside of the EU. Any such transfer will be made in accordance with the applicable laws on data protection and this Privacy Policy and will be based on relevant adequacy decision of the European Commission, especially on standard data protection clauses or Privacy Shield decision.

Data retention, withdrawal of approval, access to data and your rights

If at any time you choose to cease using JetBrains Products, you may ask for your data to be removed from our servers by sending a request to privacy@jetbrains.com or via your JetBrains Account. After the data removal, we may keep pseudonyms of your personal data solely for a record about the data removal. Generally, we retain your data as long as we need to in order to achieve the purpose for which it was collected. We may retain your information if it is required to comply with legal obligations and/or defense in case of violation of JetBrains Terms of Use and/or Privacy Policies. We may also have copies of your information in application logs, weblogs, and/or backups made for security and support purposes if this is mentioned in a JetBrains Terms of Use or consent text accepted before the personal data collection. These backups will not be accessible as separately delineated information. Please note, however, that you must retain a copy of all data that you have placed on our servers in the case of any loss; further, if you cease using our software and/or services, we will not be responsible for retention of any of your data.

You may manage your Personal Data in your JetBrains Account, including providing us with an opt-out for certain kinds of data collection. You are responsible for the correctness of the Personal Data you provide to us. We expect you to check the Personal Data you provide to us and if any inconsistency takes place, update your Personal Data or report the inconsistency to JetBrains.

As permitted by applicable law, EU residents may request a copy of the information that we hold about them. To do so, please go to your JetBrains Account and ask for a copy through the means available there, or contact privacy@jetbrains.com. We may charge a fee in accordance with applicable law for this service.

Moreover, as set out in locally applicable personal data protection law, you may have the right to: (i) request access to your personal data; (ii) request rectification of your personal data; (iii) request erasure of your personal data; (iv) request a restriction on the processing of your personal data; (v) request personal data portability; or (vi) object to the processing of your personal data.

• Right of access. You may have the right to obtain from us a confirmation as to whether or not personal data concerning you are being processed, and, where that is the case, to request access to your personal data. The information about personal data processing includes the purposes of the processing, the categories of personal data concerned, and the recipients or categories of recipient to whom your personal data have been or will be disclosed, etc. However, this is not an absolute right and the interests of other individuals may restrict your right of access. Further, you may have the right to obtain a copy of your personal data undergoing processing. For additional copies requested, we may charge a reasonable fee based on administrative costs.
• Right to rectification. You may have the right to obtain from us the rectification of inaccurate personal data. Depending on the purposes of the processing, you may have the right to have incomplete personal data made complete, in particular by providing a supplementary statement.
• Right to erasure (right to be forgotten). Under certain circumstances, you may have the right to require us to delete your personal data.
• Right to a restriction on processing. Under certain circumstances, you may have the right to require us to restrict the processing of your personal data. In this case, the respective personal data will be marked and may only be processed by us for certain purposes.
• Right to personal data portability. Under certain circumstances, you may have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit these personal data to another entity.
• Right to object. Under certain circumstances, you may have the right to object, on grounds relating to their particular situation, at any time to the processing of your personal data by us and we can be required to no longer process your personal data.

These rights can be exercised via the email address privacy@jetbrains.com.

You may also contact JetBrains to get up-to-date information about your personal data processing and any personal data recipients.

You may lodge a complaint related to the processing of your personal data with the competent data protection supervisory authority, i.e. in the Czech Republic the Office for Personal Data Protection, with its registered office at Pplk. Sochora 727/27, 170 00 Praha 7- Holešovice, phone number: +420 234 665 111. For more information, please visit https://www.uoou.cz.

Changes to this Policy

This Privacy Policy is current as of the Effective Date set forth above. We may change this Privacy Policy from time to time, so please be sure to check back periodically. We will post any changes to this Privacy Policy on JetBrains Website. If we make any changes to this Privacy Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with an advance notice of such change by highlighting the change on JetBrains Website.

Reaching out

If you have any questions or concerns, or you feel that this Privacy Policy has been violated in any way, please let us know immediately by contacting privacy@jetbrains.com.

Privacy Policy